Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

D3D Crash While Flying In

geebstergeebster Member, Phoenix Initiative, Hero of the People, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
edited October 2019 in Support & FAQ
I get into the game just fine, but a few seconds into flying in I always get this crash:

c8PJert.png

I am in the process of updating my graphics driver. Outside that I have no idea what may be causing this.

Comments

  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    Hi there - that D3D error is often indicative of a DirectX error, which can typically be resolved by re-running the UE4 pre-requisite installer that comes included with your Apocalypse installer. You can find it by navigating to your Apocalypse install folder, going to the Engine > Extras > Redist > en-us folder, and re-running the "UE4PrereqSetup_x64.exe" installer.

    I'm going to go ahead and close this thread out now, but if you continue to experience any issues after following the steps above, please go ahead and open a tech support ticket directly here: https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558614
    community_management.gif
This discussion has been closed.