Glorious Alpha Two Testers!

Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.

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Charged twice for game

CelphieCelphie Member
in Support & FAQ
When prompted to pay for the base game, I was charged twice. I'm hoping to clear this up with someone and get my one order refunded. I'd still very much like to keep the base game, please let me know what information I can provide to help facilitate that, thanks.

Comments

  • NagashNagash Member, Leader of Men, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    you are best putting in a suport ticket for this
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    The dead do not squabble as this land’s rulers do. The dead have no desires, petty jealousies or ambitions. A world of the dead is a world at peace
  • CelphieCelphie Member
    Nagash wrote: »
    you are best putting in a suport ticket for this

    Ticket submitted, thank you.
  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    Hi there! It sounds like you already took the best steps by reaching out to our team directly with a support ticket. We'll be sure to get back to you in the order it was received, and appreciate your patience as our team works to get through the larger volume of tickets we're currently experiencing!

    I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with on this topic!
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This discussion has been closed.