Undead Canuck wrote: » If you are a Kickstarter backer, you should be able to upgrade.
noaani wrote: » Undead Canuck wrote: » If you are a Kickstarter backer, you should be able to upgrade. A friend of mine that bought in to the Kickstarter (the guy that got me on to the game) was wanting to upgrade his package a while ago, and couldn't figure it out. Does anyone know if this is still a thing? I'd look myself and see if I can upgrade mine - but I missed out on kickstarter packages.
Undead Canuck wrote: » Log into the Intrepid site with the account with the same email address as Kickstarter. If it is your first time, it may take a day or so to get everything associated with the account. Once you see the inventory (under Additional Actions), then go to the shop and you will see all the things you can buy. I still have the option to upgrade there. If they are still having issues, contact supporthttps://ashesofcreation.zendesk.com/hc/en-us/articles/360034774733-Where-do-I-view-my-Kickstarter-and-other-purchased-items-
Undead Canuck wrote: » If they created an account that wasn't using their Kickstarter account, they may just want to chat with CS about it. I am not sure, but maybe if they can verify their purchase CS can apply it to a different email. No guarantees though.