Download Client?

kelgaf

Total new here. I just purchased a package. So, my dumb question is, where can i find the download client for the game. I am not asking to play, but is it possible to download it?

LieutenantToast

Hi there! Depending on which particular Pre-Order Pack you just purchased, you will have access to the Alpha Two phase of testing or beyond. We haven't provided a download client for those phases of testing yet, and you can keep an eye on our current test plans in our helpful support article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

If you're not sure which test phase you may have access to, I would recommend logging in and checking your Inventory or reaching out to our support team directly to assist you further: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

kelgaf

Just to get back to you in regards to your answer to my question before. But this is the package I purchased

Expeditionary Pre-Order Pack



Hi there! Depending on which particular Pre-Order Pack you just purchased, you will have access to the Alpha Two phase of testing or beyond. We haven't provided a download client for those phases of testing yet, and you can keep an eye on our current test plans in our helpful support article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

If you're not sure which test phase you may have access to, I would recommend logging in and checking your Inventory or reaching out to our support team directly to assist you further: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

Wandering Mist

Hi kelgaf

The Expeditionary Pre-order Pack gives you access to the Beta 1 and Beta 2 tests, which may be quite some time away (we're currently heading into Alpha 1 previews). The general testing schedule goes roughly as follows:

Alpha 1 previews -> Alpha 1 -> Alpha 2 -> Beta 1 -> Beta 2.

As you can see from the article Toast gave you, we currently don't have any dates past Alpha 1 just yet.

I hope that answers your question, so I'm closing this thread now. If you have any other questions or would like more clarification, please feel free to reach out again.