Glorious Alpha Two Testers!
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Purchase issues.
Shivermetimbs
Member
So I tried to pre-order the game with this months packages. and the money came out of my account but i have not received it. It's still processing so it's not a big deal. but i was wondering how it went for you guys? also I already contacted support and Ive been waiting for about 48 hours now.
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This discussion has been closed.
Comments
The money is out of your account, did you get a receipt from Xsolla?
Well that's the thing no receipt and its stuck on processing. so its like it didn't go through but took my money. Also I submitted a ticket with intrepid. should I go through Xsolla?
if they already took your money it shouldn't be stuck on processing. Put your ticket in with Xsolla so they can fix it.
Also if you get anything less than stellar customer service out of Xsolla, make sure to report that back to Intrepid. Intrepid needs to know when Xsolla is fucking up and not taking care of their customers, since its not Intrepid's fault, but they still get the negative reputation for it.
It looks like Jahlon has given you all the steps for now, so I'm going to close this thread. If you have any other questions please feel free to reach out again.