Glorious Alpha Two Testers!

Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.

Double charged?

CyprussCypruss Member, Alpha Two
in Support & FAQ
Greetings. Yesterday, I purchased the $375 package to get into the Alpha 2 testing when it becomes available. However, I noticed two pending charges for $375 for the same package in my bank account this morning. Is this normal? Will one of the pending charges drop off? Has anyone else experienced this?

I definitely don't mind spending my money to back an amazing game like Ashes of Creation. I just don't need two packages. Any help or assistance on this matter would be greatly appreciated. Thank you in advance.

Comments

  • Wandering MistWandering Mist Member, Founder, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    Hi Cypruss

    It sounds like there may have been an issue with processing of the payment. I would recommend contacting Xsolla, the company that handles all the payments for Intrepid: https://help.xsolla.com/

    I'm going to close this thread now but if you have any other concerns or questions please feel free to reach out again.
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