Greetings, glorious testers!

Check out Alpha Two Announcements here to see the latest news on Alpha Two.
Check out general Announcements here to see the latest news on Ashes of Creation & Intrepid Studios.

To get the quickest updates regarding Alpha Two, connect your Discord and Intrepid accounts here.

How do I download the game?

Menda GoodbodyMenda Goodbody Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
https://support.ashesofcreation.com/hc/en-us/articles/1500009851702-I-am-an-Alpha-One-tester-where-can-I-download-the-game-

This does not help me. I have discord. I have been verified. I go to the news section. It directly links me right back to the link above. Basically a circle over and over.

Comments

  • Menda GoodbodyMenda Goodbody Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
    I bought Braver of Worlds and am trying to get into alpha 1. I followed all the instructions. I get to the part to verify my discord and a box pops up with two green check boxes and a comical grey check box. I click next and a big grey X pops up and says, "You need to verify your account in order to perform this action."

    What am I missing?
  • Dr3amerADr3amerA Member, Alpha One, Alpha Two, Early Alpha Two
    If you have verified your email for your account
    I would suggest getting on the discord and asking for some help on the questions section. A mod or staff member will probably be able to answer you faster there.
    Not sure if Braver of Worlds need any additional step.
  • Menda GoodbodyMenda Goodbody Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
    Discord said my account has already been verified. So, now what? your game will not let me go any further
  • Menda GoodbodyMenda Goodbody Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
    How do I download the game?
  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    Hi there friend - it sounds like you need to verify the email on your Discord account in order to chat in our Discord server, which is something you'll need to do on Discord directly!

    In the meantime, you can check out our helpful test FAQ here on the forums for all the info you need on how to download and when to play.

    I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with!
    community_management.gif
  • Ir1shguyIr1shguy Member, Alpha One, Alpha Two, Early Alpha Two
    edited July 2021
    If you go into the discord alpha-questions section and type !download there will be an URL to the executable but you can only install the launcher for the moment as the servers need to be up for the game to download.

    As per step 5 of what you linked I just confirmed the URL is in the alpha-news pinned messages.
  • Menda GoodbodyMenda Goodbody Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
    edited July 2021
    In discord, I do not see an "alpha-questions" section.

    I do see a AOC news tab where Margaret Krohn has a post, but that is just a link back to the link I posted.

    I see no download game link anywhere.

  • Ir1shguyIr1shguy Member, Alpha One, Alpha Two, Early Alpha Two
    In discord, I do not see an "alpha-questions" section.

    I do see a AOC news tab where Margaret Krohn has a post, but that is just a link back to the link I posted.

    I see no download game link anywhere.

    Then you have not properly linked your discord account to your forum account. You should see the instrucitons in the orange banner at top of this page.
  • Menda GoodbodyMenda Goodbody Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
    I followed the instructions. Not sure what else I can do.
  • Ir1shguyIr1shguy Member, Alpha One, Alpha Two, Early Alpha Two
    edited July 2021
    I followed the instructions. Not sure what else I can do.

    If you dont see the alpha one section in discord then you missed something or connected to the wrong discord account, some people have suggested it creates a new discord account if something wrong is done. I would suggest unlinking and retrying the link ensuring the correct discord login is used.

    If that fails then contact customer support.

    It worked without a problem for me but I had logged into discord in the same browser in which case it picked up my current account when I clicked the login with discord button.
  • JahlonJahlon Member, Intrepid Pack, Alpha One, Alpha Two, Early Alpha Two
    Go to the Discord
    Type !a1info in #questions
    Follow the 3 links it gives you

    When you arrive on the forums you will see a big orange box if you have done the first 3 steps properly
    If you do not see the big orange box, log out of the forums and back in
    If you still do not see the orange box Control + F5

    When you now see the orange box follow the instructions in said orange box
    When linking your discord, make sure you link the proper discord (check the name and 4 digit number)

    When you have linked your discord properly you will have roles on Discord of "Alpha 1" and/or "Adventurer"
    Once you have those roles you will see the #alpha channels

    In those channels types !download

    This will give you access to the launcher

    hpsmlCJ.jpg
    Make sure to check out Ashes 101
  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    Hi there friend - just merged together both of your threads here! I provided you a link to our FAQ here on the forums yesterday, where you can see more info and find the download link for the game!

    While a Discord connection is not required to get all the information you need, it can be helpful to get the quickest info for testing. Please click this link and follow the instructions for how to connect your Discord and Intrepid accounts! If you have any issues with this process, please DM me on Discord - I'm @LieutenantToast#1337

    I'm going to go ahead and close your thread out again, but please don't hesitate to reach out to me on Discord if you need more help troubleshooting this!
    community_management.gif
This discussion has been closed.