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disconnecting from server during install

ShadoxyShadoxy Member, Alpha One, Alpha Two, Early Alpha Two
edited October 17 in Alpha One Spot Testing Archive
Hi

A firiend of mine keeps disconnecting during install.
We tested his internet connection and its ok.
Also running launcher as admin and repair dont help it keeps giving the error.
can u please help us.

grrtz shadoxy

Comments

  • ShadoxyShadoxy Member, Alpha One, Alpha Two, Early Alpha Two
    here is a screenshot of the error
  • ShadoxyShadoxy Member, Alpha One, Alpha Two, Early Alpha Two
    https://imgur.com/a/hYI1TGs
  • LieutenantToastLieutenantToast Member, Alpha One, Alpha Two, Early Alpha Two
    Hi there friend - first things first, I would definitely recommend a computer restart, and seeing if this issue still persists!

    If they continue to see disconnection issues while installing, please have them reach out to our support team directly here for further troubleshooting assistance.

    I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
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This discussion has been closed.