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Concerning random crashes that seem to effect higher end GPUs

MaezrielMaezriel Member, Alpha One, Alpha Two, Early Alpha Two
edited October 17 in Alpha One Spot Testing Archive
So I've been experiencing moments where my entire computer crawls to a halt and Ashes is the only program to do this. @LieutenantToast has seen a vod of this and @MargaretKrohn happened to see it live this morning.

I've had it happen on two separate PCs one running a 2080s, i7-9700k, 16g RAM and my current one w/ a 2080s, i9-10900K, and 32g RAM

I know Jahlon has had similar issues as well on his 3090, although I'm not sure of the particulars of his issues.

I have completely wiped my PCs and even cranked the graphics down which minimizes the issue to every few hours but doesn't solve it completely.

Honestly the fact that it happens on such a variety of PCs and (seemingly) more so w/ those that have high end GPUs I'm wondering if an option to cap FPS could help and could possibly be added into the game in the very near future.
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If I said something that you disagree w/ feel free to say so here.

Comments

  • RuerikRuerik Member, Alpha One, Alpha Two, Early Alpha Two
    edited July 2021
    I dont have this issue yet using high end PC specs. (crossing my fingers with that 'yet')

    AMD 5950x
    Nvidia 3090

    I have played the game at 1080p, 1440p, and 4k for several hours with no crashes or issues graphically or with fps. Although I am settling to run the game in 1440p since I dont notice a huge improvement in textures at 4k.

    Zero fps lag in most areas although public dungeons are lower in fps, sort of expected I suppose.

    I tend to run the game on max settings, 1440p, with another MMO game open in the background and twitch or netflix playing on the other monitor.
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  • darkrangerdarkranger Member, Alpha One, Alpha Two, Early Alpha Two
    I have
    I9 10900F
    32 ram
    3080
    game run perfect and i stream it too . never lags run perfect on 4k

    maybe drivers need to be up to date . then again could be anything
  • MaezrielMaezriel Member, Alpha One, Alpha Two, Early Alpha Two
    What's been most wonderful about this problem is how incredibly intermittent it is. I've also had people on a 1080 run the game smooth as butter and here I am crashing.
    ZeFuP1X.png
    If I said something that you disagree w/ feel free to say so here.
  • NorsShaddarNorsShaddar Member, Alpha One, Alpha Two, Early Alpha Two
    I also have random crashes quite often. But just since the last patch. Previously, at the preview weekend and first day of the alpha it was fine.

    I have:
    - Ryzen 5800X
    - 3080
    - 32 GB RAM
    - freshly setup systems and newest drivers...
  • ilisfetilisfet Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    I've noticed AoC uses a lot of RAM, 10GB of it. Combined with your OS (which often needs around 4GB) and whatever other processes you have going on, it can max your system's RAM, causing everything to freeze and crash.

    I've recorded task manager as the game's running to show the issue. Luckily, I haven't crashed recently because of it, but it's still an issue to be addressed.

    https://youtu.be/nRV-DhoAgdE
  • truenoirtruenoir Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    Sounds like you guys might be running into some memory leaks I have yet to experience anything bad I'm using i7 and 980 ti. I would suggest posting what your doing and when its crashing cause if we can replicate it we can grab dump logs and see what is exactly causing these types of crashes.
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  • MaezrielMaezriel Member, Alpha One, Alpha Two, Early Alpha Two
    ilisfet wrote: »
    I've noticed AoC uses a lot of RAM, 10GB of it. Combined with your OS (which often needs around 4GB) and whatever other processes you have going on, it can max your system's RAM, causing everything to freeze and crash.

    I've recorded task manager as the game's running to show the issue. Luckily, I haven't crashed recently because of it, but it's still an issue to be addressed.

    https://youtu.be/nRV-DhoAgdE

    Yea, that's one of the reasons I think it happens less w/ my upgraded rig b/c I now have twice the RAM.
    ZeFuP1X.png
    If I said something that you disagree w/ feel free to say so here.
  • MaezrielMaezriel Member, Alpha One, Alpha Two, Early Alpha Two
    truenoir wrote: »
    Sounds like you guys might be running into some memory leaks I have yet to experience anything bad I'm using i7 and 980 ti. I would suggest posting what your doing and when its crashing cause if we can replicate it we can grab dump logs and see what is exactly causing these types of crashes.

    Just playing and the times and activities are all over the place, really doesn't seem to make a huge difference.

    I considered memory leaks but I don't know why that would seemingly affect higher end cards more than lower or why it would happen to my two entirely separate computers.
    ZeFuP1X.png
    If I said something that you disagree w/ feel free to say so here.
  • KreedKreed Member, Alpha One, Alpha Two, Early Alpha Two
    edited July 2021
    Hrmmm, I have been monitoring my system and my ram usage sits around 7000 to 8500 megs. I haven't seen it go past that so far. I haven't seen any evidence of memory leaks yet. For ram or video memory.

    32gb ram
    i7 9
    I am running a 3080TI

    Are you over clocking your gear? Maybe it makes it unstable, if you are, knock it down a few notches to see. The game not being optimize is using as much resources as you can provide.


  • MaezrielMaezriel Member, Alpha One, Alpha Two, Early Alpha Two
    Kreed wrote: »
    Hrmmm, I have been monitoring my system and my ram usage sits around 7000 to 8500 megs. I haven't seen it go past that so far. I haven't seen any evidence of memory leaks yet. For ram or video memory.

    32gb ram
    i7 9
    I am running a 3080TI

    Are you over clocking your gear? Maybe it makes it unstable, if you are, knock it down a few notches to see. The game not being optimize is using as much resources as you can provide.


    I'm not overclocking anything, the lack of optimization is why I think it might be an FPS problem
    ZeFuP1X.png
    If I said something that you disagree w/ feel free to say so here.
  • GoldenboyGoldenboy Member, Alpha One, Alpha Two, Early Alpha Two
    nah.
    I9
    32G
    2080TI
    nvme
  • KreedKreed Member, Alpha One, Alpha Two, Early Alpha Two
    edited July 2021
    Looks like New world is having a similar issue, they are thinking it is the FPS not being capped as well. I think whats happening is that the game wants to take more needs from the graphic card , the problem is the cards programming wants to oblige that and give it more so it turns up the power. I see this happening with AOC on my 3080ti.

  • MaezrielMaezriel Member, Alpha One, Alpha Two, Early Alpha Two
    Yea looks like the EVGA models might be a common denominator
    ZeFuP1X.png
    If I said something that you disagree w/ feel free to say so here.
  • KreedKreed Member, Alpha One, Alpha Two, Early Alpha Two
    Maezriel wrote: »
    Yea looks like the EVGA models might be a common denominator

    Could be, try this video, it might be interesting for the matter. jays 2 cents https://youtu.be/KLyNFrKyG74

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