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Password Change

RahlSinghRahlSingh Member
edited February 2022 in Support & FAQ
Is there a reason for no direct password change even with 2FA available. I have been trying to change password for several months now. But, I get a link to change and its expired already and then the next reset email does not arrive for a whole day. Having a direct password change in website interface would be useful espeically if i am already logged in using 2FA

Comments

  • unknownsystemerrorunknownsystemerror Member, Phoenix Initiative, Royalty, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    It combats those who sell grey market accounts and other forms of RMT. If you need a password change for your base account, file a customer service ticket and they will take you through their steps.
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  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    If resetting your password here doesn't work, please submit a support ticket here.

    I'm going ahead and closing this thread now, but please feel free to reach out again if you have any more questions!
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This discussion has been closed.