Glorious Alpha Two Testers!

Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

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Password Change

RahlSinghRahlSingh Member
edited February 2022 in Support & FAQ
Is there a reason for no direct password change even with 2FA available. I have been trying to change password for several months now. But, I get a link to change and its expired already and then the next reset email does not arrive for a whole day. Having a direct password change in website interface would be useful espeically if i am already logged in using 2FA

Comments

  • unknownsystemerrorunknownsystemerror Member, Phoenix Initiative, Royalty, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    It combats those who sell grey market accounts and other forms of RMT. If you need a password change for your base account, file a customer service ticket and they will take you through their steps.
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  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    If resetting your password here doesn't work, please submit a support ticket here.

    I'm going ahead and closing this thread now, but please feel free to reach out again if you have any more questions!
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This discussion has been closed.