Bought the 250 dollar voyager bundle, missing some stuff.

Kravell

Hello everyone. I am new here. I purchased the $250.00 voyager bundle showing me getting the following: Voyager pre-order package, access to future Alpha 2 test phase, access to future Beta 1 test phase, access to future Beta 2 test phase, 6 months game time, $100.00 in store embers, flash hound whistle, flash hound pet, storm snapper rangefinder. After I completed my purchase, I went into the shop showing what went into my account. Some stuff is missing. It no longer shows Alpha 2, Beta 1, 6 months game time, or flash hound pet. Everything else is the same. so my question is: Will I still have mu stuff I purchased when game starts and will I be in Alpha 2? Thank you all ahead of time for answers

daveywavey

Have you scrolled the scroll-bar on the right-hand side?

ShadonSol

It is normal that the shop page displays other stuff after you purchased a pack for the first time, as it only shows, what you can purchase (so it will show upgrade options and single cosmetics starting with next month).
To see items in your possession, head to https://ashesofcreation.com/settings/inventory .
You can scroll through the list to show all the items.

If the list is empty, please open a support ticket here:
https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000551293

I'm closing this thread now, but please feel free to reach out again if you have any more questions!