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My Account got Hacked with 2 factor authentication

worddog2worddog2 Member
edited November 2022 in Support & FAQ
How the actual fuck did that happen. That is such a massive breach of trust for this website. I know for a fact it is not on my end as no one has access to my authenticator. This is a massive warning for anyone using this website.

Comments

  • George_BlackGeorge_Black Member, Intrepid Pack, Alpha Two
    worddog wrote: »
    How the actual fuck did that happen. That is such a massive breach of trust for this website. I know for a fact it is not on my end as no one has access to my authenticator. This is a massive warning for anyone using this website.

    I dont believe you.
  • Mr_MaDrupalowMr_MaDrupalow Member
    Yeah... :smirk:
    The Past determines your decisions in the Present & the Present determines your decisions in the Future.The Future is obsolete until it becomes the Present - The Endless Spiral
  • Taleof2CitiesTaleof2Cities Member, Alpha Two
    Did you contact Support and open a ticket, @worddog?

    Not sure what you expect to happen by starting a forums thread ... forum-goers can't help with that type of issue.
  • Wandering MistWandering Mist Member, Founder, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    Hi worddog

    As others have said, if you believe your account has been compromised please reach out to the support team via the link below:

    https://support.ashesofcreation.com/hc/en-us/requests/new

    I'm going to move this thread to the support section and close it now, but if you have any other questions please feel free to reach out again.
This discussion has been closed.