Glorious Alpha Two Testers!
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Dieing keyboards and discord bans
Kebtiz
Member, Alpha One, Alpha Two, Early Alpha Two
So, a few minutes ago my keyboard had a massive stroke while in discord (apparently it isn't an aquatic keyboard). It went of spamming 3 or 4 buttons of which one happened to be enter. Before I managed to get it unplugged I got 7ish modbot warnings and 3 1 day suspensions. Unsure if I got permabanned or not, because the icon is gone from my list. Any chance someone could look into this please? 
Discord: keb2z
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Comments
I'm sorry this has happened. I'll need to pass this onto @Vaknar and @Roshen to deal with. They will be in contact with your directly.
I'm going to close this thread now but if you have any other questions please feel free to reach out again.
https://forums.ashesofcreation.com/discussion/54822/dieing-keyboards-and-discord-bans
Please open a support ticket here, in case you haven't already:
https://support.ashesofcreation.com/hc/en-us/requests/new?ticket_form_id=360000558634
If you already have an active ticket, please wait a few more days. The team was out of the office over the holidays and just got back.
We can't help you any further here sadly, as the forums are not a place for customer support.