Greetings, glorious adventurers! If you're joining in our Alpha One spot testing, please follow the steps here to see all the latest test info on our forums and Discord!
Options

I keep receiving messages that I've been Unbanned.

KohlKohl Member
edited November 2023 in Support & FAQ
I keep receiving messages from AOC that I've been unbanned. It's getting really annoying.

Comments

  • Options
    SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One
    Greetings Kohl,

    When you make a change to your account, such as resetting the password or updating your email address, your account is temporarily locked until that process is complete. And part of that is locking your forum account as well. The "You have been unbanned email" (without a corresponding "You have been banned" email) is a product of this process.

    We are working to make this process less confusing, and hope to have an update in the near future.

    We appreciate your patience as we work to resolve this issue.

    I am closing this thread. Feel free to make a new post should you have any other issues.
    customer_support.gif
This discussion has been closed.