Glorious Alpha Two Testers!
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
Alpha Two Realms are now unlocked for Phase II testing!
For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.
You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.
internal communications question
Kyskei
Member, Alpha Two
what is planned or being done to keep communication between community managers and the rest of the team at intrepid post release to help keep the team in touch with the community long term?
0
Comments
Could always becomes besties with a community manager so your opinions are top priority
this is more of a general concern question to see if we can avoid things like what is happening with Bungie right now. or how it's been hard for the community of many MMO's to be heard.
Are you referring to the layoffs of the Bungie community managers?
The only thing that can be done by Intrepid is to keep paying their community managers a fair wage, and to keep having them gather feedback like they do now.
I would honestly like Intrepid to continue having the monthly dev discussions and feedback threads after release too. Feedback on specific aspects of the game and feedback on events, etc., so @Vaknar and @Roshen and others can continue gathering focused feedback and feeding it to the dev teams.
Yes. I am confused now. Isn't that what I wrote about?
Yes, yes you did write about that haha. I think it has nothing to truly do with wages and bungie though. Just integrity of the employee and employer.
I've worked with quite a few different generations and some people feel they deserve the world when it comes to their wages. Don't get me wrong. I believe in fair wages too. but "fair" can be be perceptively different from person to person.
I've heard that in a few of these companies community managers know about issues that the community have with the game that is causing a lot of people to quit playing or is otherwise damaging to the game. but because of either office politics or indolence on part of their superiors they are not able to bring these things up with the team so it can be addressed. now I'm not saying this is a problem at intrepid in fact I feel like things are going great here.
but I think that it would be nice if there were internal structures or systems within the company to insure that it continues to operate smoothly post release.
They took too long to listen to the community, then when they did, they listened to the wrong community members as the consumer demographics of the game changed and constantly rolled, they lost sight of what made their game so beloved.
When subs start dropping, they scramble to find out which to cater to. Do they try and get back their original loyalists? listen to the current gamers? prepare for the next generation?
Ashes has attracted a large mixed demographic pool unfortunately and fortunately.
As for the rest, if they keep doing what they do now and gather feedback from several platforms, and possibly scale up the team to meet the hopefully increased number of players after release, they should be good
However smoothly it goes, there will be bugs (always is), customer service issues with transactions (always is) and a spike in feedback from those not finding the game exactly to their liking. Then there will be a ton of questions on events and aspects of the game that Intrepid kept back until launch.
And the CC program will really hit it's stride. I can see Maggie's team needing more bodies on deck for all this.
The stranger's eyes lifted to the blood red cloud on the horizon.
'We have to move. It's not safe here.'