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Check out Alpha Two Announcements here to see the latest news on Alpha Two.
Check out general Announcements here to see the latest news on Ashes of Creation & Intrepid Studios.
To get the quickest updates regarding Alpha Two, connect your Discord and Intrepid accounts here.
Getting emails about my account being unbanned
OutbackBaron
Member, Braver of Worlds, Alpha One, Alpha Two, Early Alpha Two
Hello,
I’m wondering why I’m getting emails saying my account has been unbanned?
Is it to do with an inactivity thing? Cause outside of that in stumped as I only check the forums periodically and don’t comment 😂
Update - have seen other and previous forum posts stating why re changing password etc
I’m wondering why I’m getting emails saying my account has been unbanned?
Is it to do with an inactivity thing? Cause outside of that in stumped as I only check the forums periodically and don’t comment 😂
Update - have seen other and previous forum posts stating why re changing password etc
1
This discussion has been closed.
Comments
When you make a change to your account, such as resetting the password or updating your email address, your account is temporarily locked until that process is complete. And part of that is locking your forum account as well. The "You have been unbanned email" (without a corresponding "You have been banned" email) is a product of this process.
We are working to make this process less confusing, and hope to have an update in the near future.
We appreciate your patience as we work to resolve this issue.