Glorious Alpha Two Testers!

Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.

Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.

Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.

help

megratsmegrats Member
edited September 6 in Support & FAQ
I am pretty sure I paid something way back when I first heard about Ashes...think around 2015ish. My player name would be Stargem. How/where would I find that information?

Comments

  • unknownsystemerrorunknownsystemerror Member, Phoenix Initiative, Royalty, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    The first available purchases you could have made would have been in 2017, not 2015. If you did make a Kickstarter/Summer backing purchase then, or if you purchased a package from the Intrepid website later, it would be reflected in your inventory. You need to log in with the email you would have provided for that account at the time of purchase (would be the same one you call "Stargem") and then check your inventory. If there is something there, then you bought something, if there isn't, then you have confused this with some other purchase probably. The only other option is to go back through whatever payment option and history (credit card, Paypal, and so on) that you might have used and find some sort of proof of purchase there. If you do, and there is nothing on your account, fill out a customer service ticket and link them any available documentation that supports your claim of "I think I bought something, where is it?"
    south-park-rabble-rabble-rabbl-53b58d315aa49.jpg
This discussion has been closed.