Welcome to Alpha Two and Steam Early Access. Find out more about this testing phase here.
Top Issues
- Using unstuck will kill a character. This is a temporary solution to prevent unstuck abuse.
- Some quests can not be started or completed correctly at this time.
Troubleshooting
- Please make sure you meet the minimum computer specifications for Alpha Two here. If you do not, you may receive Unreal errors, infinite loading screen, or timeout errors upon hitting play due to this. (Note: If you have multiple HDDs, make sure you install Ashes of Creation on your SSD).
- If you have a lot of crash logs, this may be taking up a lot of space on your computer. To free up space, look at this folder, and delete older large logs. These should be saved here C:\Program Files (x86)\Steam\steamapps\common\Ashes of Creation\Game\AOC\Saved\Crashes (or wherever you have the game installed)
- If your game is crashing on a black screen immediately after pressing Launch Game, you likely need to update/reinstall the Microsoft Visual C++ Redistributable. Visit Microsoft's website and install the X64 version for Windows 10/11.
- Players with certain Intel processors may be presented with a message concerning known stability issues with their CPU. This message will direct to an Epic known issue.
- If you're still having issues with Easy Anti Cheat (EAC) when launching, you can try navigating to C:\Program Files (x86)\Steam\steamapps\common\Ashes of Creation\Game\EasyAntiCheat (or wherever you have the game installed), double-click on Install.bat, and see if that lets you install EAC manually
Known Issues
- Characters may be falling through the world when logging in. This happens most often when logging into areas of the world that are very busy. Logging out and back in is most often a workaround for this issue.
- Quest NPCs take a few minutes to respawn, after a server crash.
- Characters participating in Settlement Wars can respawn (unsafely) in hostile Settlements. Make sure to set a nearby, non-hostile Emberspring as your home location before participating.
- We have disabled the quest Darkening Deep. It's safe to abandon this quest.
- Existing characters may appear to reset to level 1 with no progression when logging back into the game. If you have this issue, you may need to relog several times to fix it.
- When casting spells on enemy NPCs near server worker boundaries, spells may cast more slowly or fail to cast.Â
- If the realm goes down and someone is kicked to the character lobby, they won’t be able to log back in until they close the game completely and reopen it.
- If you get a “failed to enter world” error, you may need to wait up to one minute before being able to log in.Â
- Some POIs in the Anvils will not visually load until people get close to them. As a workaround, the map will help you find where these POIs are.
- Character Creator - When deleting a character and creating a new one, the previous character appearance may display in the same slot before the new character loads in.
- Character names will disappear from the character selection screen, after deleting a character. Closing this screen and reopening it is a workaround for this issue.
- Artisan commission boards are missing from the starter POI locations.
- Corrupted character icons on the map may not display correctly at some zoom levels. Change the zoom of your map as a workaround for this issue.Â
- Guild Storage - At this time we have disabled swapping items between guild storage and a character’s inventory for items in the same slot. In order to get items in and out of guild storage, you will need to move items to empty inventory slots or empty guild storage slots.
- Weapons may become invisible, while attack animations and damage work correctly
- Lighting - When moving from the realm selection screen to the character selection screen, the lighting may become extremely bright for a few moments.Â
- Lighting - Dusk and Dawn can occasionally cause blackout/whiteout issues. Whiteout issues should resolve themselves within a minute, blackout issues should be addressed by changing your graphics settings.
- Lighting - Some visual effects will shine brightly at night time. Changing your graphics settings should resolve this for most people.
- Time of day can become bugged and show as a negative value.
- Sport Fishing - Fish can become bugged if a character moves out of range while the fish is hooked.
- Fishing can happen on land in places where you should not be able to fish.
- Corsair Ship - Fish Holding Tanks may fall off a ship and get stuck on server worker boundaries.
- Ranger Skill Tree - There are some skills that unlock at the incorrect tier.
- Rogue - When using the Stab ability while stealthed, damage done to NPCs may reset before the enemy targets a character.Â
- Summoner - Pet hot bar may not show up correctly after summoning a pet.
- Summoner - Pets can despawn when traveling long distances or crossing server worker boundaries.
- Summoner - Spirit Mystic pet can fall under the world if summoned near the Divine Gate in starting areas.
- Weapon Skill Tree options show as <MISSING STRING TABLE> when no weapon is equipped.
- Weapon Skill Tree skill up notifications may return when you log in, even if all skill points have been assigned.
- When someone targets another character and then forms a party with them, the offensive target health bar does not switch to the party-style health bar.
- Journeyman Herbalism Bag recipe looks like you can learn it, when you can’t. This requires Journeyman.Â
- Mayoral mounts are missing from the vendors at Korrin and Brinebarrel settlements.
- Seahook Artisan Commission quests have issues with tracking progress and showing objective markers on the map.
- Bloodrunner armor set bonus "Siphon" is not providing the correct bonus.
- Al'Ashal's Cloak item is bugged and has been temporarily disabled.
- Codified Index item is bugged and has been temporarily disabled.
- Boss animations may not display correctly, even though abilities are still happening, in areas of the world under high load.
- Yshara, the Siren Below - The purple shield visual effects do not display correctly when the shield is up.
- Some cosmetic items do not display correctly on all races and genders.
- Some cosmetic items are incorrectly changing character behavior.
- Completing a Buy Order will not grant settlement currency or reputation.
- Mayoral Commissions are not awarding citizenship reputation.
- Requisition Agent NPC can become inactive after the quest is initiated, preventing characters from interacting with this NPC.
- Some characters can get stuck in a PvP combatant state, related to Harbinger event areas.
- Right clicking text field boxes (with the exception of chat) brings up an incorrect menu.
- There are trees floating above the terrain in some areas of the world.
