Glorious Alpha Two Testers!
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
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📝 Alpha Two | Known Issues List - Read Me First! 🚨
Alpha Two Phase II testing has begun! During this phase, our test realms will be open every week for at least five days. More information about testing schedule can be found here.
NOTE: We may adjust times as needed for our internal testing purposes and needs.
Top Issues
🔸 If you respawn and can't move or become stuck as a corpse, relogging will fix this issue
🔸 Some characters may randomize their appearance on login
🔸 Items sold from your storage to vendors at Nodes will have a price of 0 gold
🔸 Accessibility options are not being applied correctly when changing settings in this options category
🔸 Citizenship due grace period is not working correctly, and citizenship is being lost immediately if dues aren’t paid by the day they’re due
🔸 Characters that deploy a Caravan before a realm restart may not be able to recover their Caravan
🔸 Clicking on chat tabs and minimizing chat may not work. Resizing the chat window is a workaround for this bug.
🔸 Please ensure you meet the minimum computer specifications for Alpha Two here. If you do not, you may receive Unreal errors, infinite loading screen, or timeout errors upon hitting play due to this. (Note: If you have multiple HDDs, to make sure you install on your SSD.)
🔸 If you have a lot of crash logs, this may be taking up a lot of space on your computer. To free up space, look at this folder, and delete older large logs (copy and paste the phrase below to search)
%Localappdata%\AOC\Saved\Crashes
🔸 If your game is crashing on a black screen immediately after pressing Launch Game, you likely need to update/reinstall the Microsoft Visual C++ Redistributable. Visit Microsoft's website and install the X64 version for Windows 10/11.
Error Codes
🔸 Check the Ashes of Creation Knowledge Base Article for known errors.
Launcher
🔸 Some antivirus software will make it so auto-update for the Intrepid Launcher will not work. You may need to disable your antivirus software when updating via the launcher.
🔸 If you Experience in-game GPU and performance issues, please use "Clear game settings"
🔸 Players with certain Intel processors may be presented with a message concerning known stability issues with their CPU. This message will direct to an Epic known issue.
🔸 If you're still having issues with Easy Anti Cheat (EAC) when launching, you can try navigating to C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\EasyAntiCheat (or wherever you have the game installed), double-click on Install.bat, and see if that lets you install EAC manually.
Loading Into Game
🔸 If you try to log in and see the message "Player is already connected with the same credentials," please wait 5-15 minutes before attempting to log in again. If you still encounter the same error, try logging in with a new character on the same server, then relog with your original character that was having the issue. This often resolves the problem.
🔸 If you get 'The code execution cannot proceed because XINPUT1_3.dll was not found' error when launching the game, you can fix this by installing this Microsoft Windows executable.
Tempering
🔸 While Tempering should show a range between two possible results, the UI is currently only showing one static number. This is just a UI bug
🔸 Tempering values are showing a percentage value instead of the intended number scale. There may be times that the percentages do not show an increase in the UI, even if the there was Tempering progress on a piece of equipment
🔸 Deconstruction and Tempering - Deconstructing Novice gear is currently only giving Glintic Residuum - Accessory for tempering, regardless of what type of item you deconstruct
Quests, Events & Commissions
🔸 Raiders of the Cursed Archives quest from the The Hounds of Golgora questline has issues we’re currently investigating
🔸 The Tower and the Wolf quest will become bugged for a character, if they complete this quest with a full quest inventory
🔸 Rustic Rumbles event - After finishing this event with a party, the character that last hit the last enemy is the only one that can open the reward chest
🔸 Zephyr Ambush event NPCs are not respawning correctly during each ambush
🔸 Shadows of the Hive commission is not going correctly into a character’s journal
Gameplay
🔸 While a character is sprinting, the ESC key will not work
🔸 Combat log does not show outgoing damage when fighting NPC enemies
🔸 When the map is zoomed all the way out and you click + to zoom in or scroll with your mouse wheel, the first 3 clicks only change the icon sizes on the map. After this, zooming in actually starts changing the map
🔸 XP Debt Earned messages may appear in chat, at times when experience debt is not being earned
🔸 Scorpion mounts should not be moving at full mount speed in water
🔸 Caravan Request Beacons recent changes are not correct on the tooltips. ZOI adjacency rules don't always line up with what is shown in the map
🔸 Caravel ship launch radius at the Sandsquall River Harbor has bugs that make it more difficult to deploy ships here
🔸 Caravel ship potion launchers deal no damage while ships are in some areas of The Turquoise Sea
🔸 Missing Empty Table String can appear somewheres when crossing server boundaries and zone boundaries
🔸 Loot visual effects that should show equipment has dropped is showing up when an enemy only drops materials
🔸 Guild War Defector’s Declaration and Fishing Declaration Scrolls have been disabled while we investigate issues
🔸The cooldown timer for revive at homepoint does not persist after logging out. The timer resets back to 2 hours when logging back in
🔸 People are not getting a chat notification when their equipment is at 25 percent durability or completely broken
🔸 When hovering over a node’s XP, the amount shown may be incorrect due to a UI bug. This is a visual issue only. The actual XP for the node is being tracked correctly.
🔸 Some enemies may spawn for the first time as lower level than intended. Once they've been killed, they should respawn at their expected level
🔸 Several dungeons have lighting issues at different times of day
🔸 Phoenix Sentinels may attack characters when they're not engaged in PvP combat
🔸 Pressing N and M keys several times quickly may cause your game client to crash
🔸 Weapon Skill Points may not display correctly after respeccing. This is a visual bug, and you should still be able to assign skill points after respeccing
🔸 Guild Progression Menu - Experience gained and stats do not update until the Guild Menu UI is reopened
🔸 Freehold issues - There are a variety of objects clipping and floating around Freeholds
🔸 If you have "Render Stencil Based Materials" turned on, your targets may be covered incorrectly in a glowing effect. You can turn this option off to stop this from happening
🔸 When harvesting, you may receive a message saying you don’t have room for the materials. The materials will drop to the ground, but then can be picked up.
🔸 We're aware of inconsistent NPC aggro.
🔸 When you dismount from your mount, you will be unable to move. Fixes include cycling mount/dismount, and relogging.
🔸 You may occasionally fall through the map. Reloading the game will usually fix this issue.
🔸 If you see a Caravan error such as 'You are trying to deploy a Caravan in the wrong node.", do NOT delete the Caravan item.
🔸 To restore the caravan after deleting from inventory, you need to re-login, then talk to the caravan master in the node where you lost the caravan, and it will reappear in your inventory
🔸 Several tree environment assets are missing textures throughout Verra
🔸 The moon has visual bugs as it moves through the sky
UI and Graphics
🔸 Sliders in the option menu can go above 100 and go into negative numbers
🔸 Player health bars can not be moved correctly using the HUD editor
🔸 When accepting a quest or commission, sometimes the on-screen notification will not appear
🔸 Party members will appear as combatant status - the icon with crossed swords
🔸 GPU crash may occur when idling in Game Options Menu
🔸 Changing graphics quality may cause brief lag or a game client crash.
🔸 Players with graphics set to medium may have visual issues during night time. As a workaround, when logging in, change your graphics quality / effects quality off of medium (even if you change it back to medium later).
🔸 If your game appears washed out, or the colors seem inverted, try changing your graphic settings to fix the issue.
🔸 Friend lists may be wiped after realm restarts and maintenance
🔸 After using the “Restore Defaults” button in the Loot Settings menu, “Save Changes” no longer works
NOTE: We may adjust times as needed for our internal testing purposes and needs.
KNOWN ISSUES
Top Issues
🔸 If you respawn and can't move or become stuck as a corpse, relogging will fix this issue
🔸 Some characters may randomize their appearance on login
🔸 Items sold from your storage to vendors at Nodes will have a price of 0 gold
🔸 Accessibility options are not being applied correctly when changing settings in this options category
🔸 Citizenship due grace period is not working correctly, and citizenship is being lost immediately if dues aren’t paid by the day they’re due
🔸 Characters that deploy a Caravan before a realm restart may not be able to recover their Caravan
🔸 Clicking on chat tabs and minimizing chat may not work. Resizing the chat window is a workaround for this bug.
🔸 Please ensure you meet the minimum computer specifications for Alpha Two here. If you do not, you may receive Unreal errors, infinite loading screen, or timeout errors upon hitting play due to this. (Note: If you have multiple HDDs, to make sure you install on your SSD.)
🔸 If you have a lot of crash logs, this may be taking up a lot of space on your computer. To free up space, look at this folder, and delete older large logs (copy and paste the phrase below to search)
%Localappdata%\AOC\Saved\Crashes
🔸 If your game is crashing on a black screen immediately after pressing Launch Game, you likely need to update/reinstall the Microsoft Visual C++ Redistributable. Visit Microsoft's website and install the X64 version for Windows 10/11.
Error Codes
🔸 Check the Ashes of Creation Knowledge Base Article for known errors.
Launcher
🔸 Some antivirus software will make it so auto-update for the Intrepid Launcher will not work. You may need to disable your antivirus software when updating via the launcher.
🔸 If you Experience in-game GPU and performance issues, please use "Clear game settings"
🔸 Players with certain Intel processors may be presented with a message concerning known stability issues with their CPU. This message will direct to an Epic known issue.
🔸 If you're still having issues with Easy Anti Cheat (EAC) when launching, you can try navigating to C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\EasyAntiCheat (or wherever you have the game installed), double-click on Install.bat, and see if that lets you install EAC manually.
Loading Into Game
🔸 If you try to log in and see the message "Player is already connected with the same credentials," please wait 5-15 minutes before attempting to log in again. If you still encounter the same error, try logging in with a new character on the same server, then relog with your original character that was having the issue. This often resolves the problem.
🔸 If you get 'The code execution cannot proceed because XINPUT1_3.dll was not found' error when launching the game, you can fix this by installing this Microsoft Windows executable.
Tempering
🔸 While Tempering should show a range between two possible results, the UI is currently only showing one static number. This is just a UI bug
🔸 Tempering values are showing a percentage value instead of the intended number scale. There may be times that the percentages do not show an increase in the UI, even if the there was Tempering progress on a piece of equipment
🔸 Deconstruction and Tempering - Deconstructing Novice gear is currently only giving Glintic Residuum - Accessory for tempering, regardless of what type of item you deconstruct
Quests, Events & Commissions
🔸 Raiders of the Cursed Archives quest from the The Hounds of Golgora questline has issues we’re currently investigating
🔸 The Tower and the Wolf quest will become bugged for a character, if they complete this quest with a full quest inventory
🔸 Rustic Rumbles event - After finishing this event with a party, the character that last hit the last enemy is the only one that can open the reward chest
🔸 Zephyr Ambush event NPCs are not respawning correctly during each ambush
🔸 Shadows of the Hive commission is not going correctly into a character’s journal
Gameplay
🔸 While a character is sprinting, the ESC key will not work
🔸 Combat log does not show outgoing damage when fighting NPC enemies
🔸 When the map is zoomed all the way out and you click + to zoom in or scroll with your mouse wheel, the first 3 clicks only change the icon sizes on the map. After this, zooming in actually starts changing the map
🔸 XP Debt Earned messages may appear in chat, at times when experience debt is not being earned
🔸 Scorpion mounts should not be moving at full mount speed in water
🔸 Caravan Request Beacons recent changes are not correct on the tooltips. ZOI adjacency rules don't always line up with what is shown in the map
🔸 Caravel ship launch radius at the Sandsquall River Harbor has bugs that make it more difficult to deploy ships here
🔸 Caravel ship potion launchers deal no damage while ships are in some areas of The Turquoise Sea
🔸 Missing Empty Table String can appear somewheres when crossing server boundaries and zone boundaries
🔸 Loot visual effects that should show equipment has dropped is showing up when an enemy only drops materials
🔸 Guild War Defector’s Declaration and Fishing Declaration Scrolls have been disabled while we investigate issues
🔸The cooldown timer for revive at homepoint does not persist after logging out. The timer resets back to 2 hours when logging back in
🔸 People are not getting a chat notification when their equipment is at 25 percent durability or completely broken
🔸 When hovering over a node’s XP, the amount shown may be incorrect due to a UI bug. This is a visual issue only. The actual XP for the node is being tracked correctly.
🔸 Some enemies may spawn for the first time as lower level than intended. Once they've been killed, they should respawn at their expected level
🔸 Several dungeons have lighting issues at different times of day
🔸 Phoenix Sentinels may attack characters when they're not engaged in PvP combat
🔸 Pressing N and M keys several times quickly may cause your game client to crash
🔸 Weapon Skill Points may not display correctly after respeccing. This is a visual bug, and you should still be able to assign skill points after respeccing
🔸 Guild Progression Menu - Experience gained and stats do not update until the Guild Menu UI is reopened
🔸 Freehold issues - There are a variety of objects clipping and floating around Freeholds
🔸 If you have "Render Stencil Based Materials" turned on, your targets may be covered incorrectly in a glowing effect. You can turn this option off to stop this from happening
🔸 When harvesting, you may receive a message saying you don’t have room for the materials. The materials will drop to the ground, but then can be picked up.
🔸 We're aware of inconsistent NPC aggro.
🔸 When you dismount from your mount, you will be unable to move. Fixes include cycling mount/dismount, and relogging.
🔸 You may occasionally fall through the map. Reloading the game will usually fix this issue.
🔸 If you see a Caravan error such as 'You are trying to deploy a Caravan in the wrong node.", do NOT delete the Caravan item.
🔸 To restore the caravan after deleting from inventory, you need to re-login, then talk to the caravan master in the node where you lost the caravan, and it will reappear in your inventory
🔸 Several tree environment assets are missing textures throughout Verra
🔸 The moon has visual bugs as it moves through the sky
UI and Graphics
🔸 Sliders in the option menu can go above 100 and go into negative numbers
🔸 Player health bars can not be moved correctly using the HUD editor
🔸 When accepting a quest or commission, sometimes the on-screen notification will not appear
🔸 Party members will appear as combatant status - the icon with crossed swords
🔸 GPU crash may occur when idling in Game Options Menu
🔸 Changing graphics quality may cause brief lag or a game client crash.
🔸 Players with graphics set to medium may have visual issues during night time. As a workaround, when logging in, change your graphics quality / effects quality off of medium (even if you change it back to medium later).
🔸 If your game appears washed out, or the colors seem inverted, try changing your graphic settings to fix the issue.
🔸 Friend lists may be wiped after realm restarts and maintenance
🔸 After using the “Restore Defaults” button in the Loot Settings menu, “Save Changes” no longer works
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