Glorious Alpha Two Testers!

Alpha Two Realms are now unlocked for Phase II testing!

For our initial launch, testing will begin on Friday, December 20, 2024, at 10 AM Pacific and continue uninterrupted until Monday, January 6, 2025, at 10 AM Pacific. After January 6th, we’ll transition to a schedule of five-day-per-week access for the remainder of Phase II.

You can download the game launcher here and we encourage you to join us on our for the most up to date testing news.

Доступ на альфа 2. Access to Alpha 2 by a set purchased and transferred from mail.ru ?!

BenjiroRyuuBenjiroRyuu Member, Alpha Two
edited October 22 in Support & FAQ
Добрый день! Почему у меня не появилась возможность скачать клиент игры - у меня куплен набор позволяющий играть в альфа 2 - приобретен он был в 2020г - все данные аккаунта есть, чек и история покупки тоже имеются и если нужно могу предоставить, хотел написать в поддержку саппорт но страница не открывается, что мне делать?!? Good afternoon! Why did I not have the opportunity to download the game client - I bought a set that allows me to play alpha 2 - it was purchased in 2020 - all account data is there, the receipt and purchase history are also available and if necessary I can provide, I wanted to write to support support but the page does not open, what should I do?!?

Comments

  • BenjiroRyuuBenjiroRyuu Member, Alpha Two
    Access to Alpha 2 by a set purchased and transferred from mail.ru ?!
  • RipRadleyRipRadley Member, Alpha Two
    The client is not yet available for download. An email is expected on Thursday, October 24th with information about that.

    Also, they updated the website last week and there are a few bugs as a result. That's probably why you're having trouble opening the page.
  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    To request a transfer of your mail.ru account, please submit a ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new

    If that page doesn't open, please try a different browser. Also make sure that this domain isn't blocked by your internet provider.

    Alpha 2 is starting on October 25, and the launcher is not available for download yet.

    Closing this thread - feel free to open another one if you have more questions :)
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This discussion has been closed.