Доступ на альфа 2. Access to Alpha 2 by a set purchased and transferred from mail.ru ?!

BenjiroRyuu

Добрый день! Почему у меня не появилась возможность скачать клиент игры - у меня куплен набор позволяющий играть в альфа 2 - приобретен он был в 2020г - все данные аккаунта есть, чек и история покупки тоже имеются и если нужно могу предоставить, хотел написать в поддержку саппорт но страница не открывается, что мне делать?!? Good afternoon! Why did I not have the opportunity to download the game client - I bought a set that allows me to play alpha 2 - it was purchased in 2020 - all account data is there, the receipt and purchase history are also available and if necessary I can provide, I wanted to write to support support but the page does not open, what should I do?!?

BenjiroRyuu

Access to Alpha 2 by a set purchased and transferred from mail.ru ?!

RipRadley

The client is not yet available for download. An email is expected on Thursday, October 24th with information about that.

Also, they updated the website last week and there are a few bugs as a result. That's probably why you're having trouble opening the page.

ShadonSol

To request a transfer of your mail.ru account, please submit a ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new

If that page doesn't open, please try a different browser. Also make sure that this domain isn't blocked by your internet provider.

Alpha 2 is starting on October 25, and the launcher is not available for download yet.

Closing this thread - feel free to open another one if you have more questions