Unable to Purchase Kickstarter Upgrade

apparat · October 24

I place the package into my cart successfully from the shop, and then I'm unable to complete the purchase.

1) Hit checkout and "PAGE NOT FOUND. We can’t find the page you’re looking for. This page is either missing, or no longer exists." or 2) Hit pay with PayPal. and it seems to open another window for about 1 second and then it disappears with nothing happening. I'm using Chrome, but I tried Firefox and had the same issue.

Thanks

ShadonSol · October 24

Hey there, the team is aware of the current shop issues.
In the meantime, please submit a support ticket to get help with completing your purchase: https://support.ashesofcreation.com/hc/en-us/requests/new

Hope that helps!

apparat · October 24

ShadonSol wrote: »

Hey there, the team is aware of the current shop issues.
In the meantime, please submit a support ticket to get help with completing your purchase: https://support.ashesofcreation.com/hc/en-us/requests/new

Hope that helps!

Thank you! Ticket submitted, and I can wait. I'm sure it's all hands on deck for the test that opened today.

Unable to Purchase Kickstarter Upgrade

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