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Alpha two first wave bundle but cannot see the download button

ZichMooreZichMoore Member, Alpha Two
edited October 2024 in General Discussion
I bought Alpha two first wave bundle but I cannot see the download button on your website.
In the website it says "Players can download the game launcher by logging into their accounts on our website and clicking the download button that appears on the main page. This download button will only display for users who have Alpha Two access starting on the October 25, 2024 date. If you are a Wave Bundle owner, please return on the corresponding date that your access begins in order to see the download option."

Comments

  • Taleof2CitiesTaleof2Cities Member, Alpha Two
    edited October 2024
    Alpha-2 Wave 1 access starts November 8th, ZichMoore.

    When you get some downtime, refresh yourself on the details of the product that you bought (from your Intrepid receipt) ... or click one of the stickied links at the top of the Forums for all things Alpha-2.
  • sirauteursirauteur Member, Alpha Two
    ZichMoore wrote: »
    I bought Alpha two first wave bundle but I cannot see the download button on your website.
    In the website it says "Players can download the game launcher by logging into their accounts on our website and clicking the download button that appears on the main page. This download button will only display for users who have Alpha Two access starting on the October 25, 2024 date. If you are a Wave Bundle owner, please return on the corresponding date that your access begins in order to see the download option."

    Hey, I'm having this issue now - did you figure it out?
  • magical-hobomagical-hobo Member
    Same
    zrp01jc5ucrx.jpg
  • Taleof2CitiesTaleof2Cities Member, Alpha Two
    magical-hobo wrote: »
    Same

    During this first phase of Alpha 2, the servers are only live during the weekends.

  • LughlaochLughlaoch Member, Alpha Two
    https://ashesofcreation.com/download

    Is this what you're looking for? However, the testing isn't live until Friday.
  • magical-hobomagical-hobo Member
    Taleof2Cities wrote: »
    magical-hobo wrote: »
    Same

    During this first phase of Alpha 2, the servers are only live during the weekends.

    ah ic. ty for the response
    zrp01jc5ucrx.jpg
  • CaerylCaeryl Member, Alpha Two, Early Alpha Two
    You actually quoted the answer in your original post. You own a Wave bundle which doesn't start until November 8th (two weekends away, basically). It may be available for download a day early before access opens similar to how there was a pre-Alpha 2 download and testing day, but there's no guarantee you'll get in earlier than the date advertised for the Wave bundles.
  • RaginRagin Member
    edited November 2024
    It's a little confusing. There's Phase One, and then there's Wave One. Looks like you can't download the launcher until a couple days before you have access?
  • golovirgolovir Member, Alpha Two
    The problem is there isn't enough info on when download becomes available. The only thing i could actually find just said there should be a download link on the main page once you've bought in so it's confusing. Nothing says you don't get download access until right before the weekend opens up. Yes i think most people understand you can't PLAY until the weekend of the 8th, but nothing says you'll be unable to DOWNLOAD until then. Generally people don't like to have to download on the day of access as depending on download speeds and size it may take a significant amount of time.

    I keep seeing posts like this with responses saying "do your research" yes, we did, and we know when our access is, but nothing in the bundle or posted i can find says the download won't even appear until the weekend comes. This is obviously confusing from the amount of posts asking this same question. It leaves those of us who bought wondering if something went wrong.
  • AndiAndi Member, Alpha Two
    AFAIK you'll get an email with the instructions on November 7th.
  • UnknownUnknown
    This content has been removed.
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