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No email with product key and no download link

TakkaiTakkai Member, Alpha Two
edited October 27 in Support & FAQ
I purchased the Alpha Two First Wave Bundle and see it listed on my account but do not see a link to download the alpha 2 client or downloader.

Comments

  • PigheadElderberry1PigheadElderberry1 Member
    Hi,

    I I remember correctly a long while back I did the pre-order of Alpha Two. I have just received the email to download and join the stress test, but when I click the link it seems to think I do not have access to Alpha Two.

    The email "DOWNLOAD" button now goes to a page which says "Permission Problem" "You don't have permission to do that"

    My account with the name and profile I made way back then seems fine.

    Can one someone look into this for me? Thank you.
  • MichaelParraMichaelParra Member, Alpha Two
    edited October 27
    Same with me
  • Lord_of_IsgharLord_of_Isghar Member, Alpha Two
    edited October 27
    Same here :(
  • ImanekImanek Member, Alpha Two
    edited October 27
    same :'(
  • RicutzusRicutzus Member, Alpha Two
    edited October 27
    Same issue.
  • grommitgrommit Member, Alpha Two
    edited October 27
    Same here
  • XazierXazier Member
    edited October 27
    I have same issue , womp.
  • WantedGamingWantedGaming Member, Alpha Two
    I do not have access the download the launcher, I bought the $120 bundle that included the alpha test 2. I don't know honestly, this is so confusing.
  • XEROXERO Member, Alpha Two
    edited October 27
    I would highly suggest to join the AoC discord and connect your account. The information there is worth it's weight in gold. There is a different launcher link there as well.
  • PigheadElderberry1PigheadElderberry1 Member
    edited October 27
    It turns out I had two differenta accounts.I don't know or remember why, but I must have made them both. The other account (this one) seems to work. I think I even have the same screen name?
  • WantedGamingWantedGaming Member, Alpha Two
    edited October 27
    thank you xero, will try to do that.
  • XEROXERO Member, Alpha Two
    edited October 27
    Go to the AoC discord and download the launcher from there. The DL link is in nda-early-a2-news channel.
  • HoobertHoobert Member, Alpha Two
    Same here, did you ever figure this out?
  • TakkaiTakkai Member, Alpha Two
    Apparently unless you were a Kickstarter, we start on 11/8
  • Taleof2CitiesTaleof2Cities Member, Alpha Two
    edited October 27
    Takkai wrote: »
    Apparently unless you were a Kickstarter, we start on 11/8

    Correct.

    Not sure if players are just overlooking the details of the Wave 1 product they bought ... or they're "conveniently misremembering" the start date. ;)

    Either way, look for an e-mail a day or two before November 8th.
  • SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One, Alpha Two, Early Alpha Two
    You can find all of the starting dates for each Alpha Two bundle in the article below.

    What are the Alpha/Beta Release dates?
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