Glorious Alpha Two Testers!

Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

No Download Option Despite Buying Alpha Two

RazzelynRazzelyn Member, Alpha Two
edited October 2024 in Support & FAQ
Hello, can you fix my account? I sign in and it shows the $120 I paid a couple months back for Alpha 2, but it won't give me the Download option for launcher. That's an awful lot of money for not being able to test. Please help. Thanks so much.

Comments

  • GravitanGravitan Member, Alpha Two
    Same here, I tried to log into the Alpha Two servers several times over the past 48h and I always received the "Permission Denied. ..." Error from the Launcher. Yes, everything is updated and yes, I do have the 120$ Alpha Two access bundle.
  • RazzelynRazzelyn Member, Alpha Two
    I don't even get the "Download" link for the Launcher on the page that is supposed to appear if you purchase the $120. I'm logged in and everything, but it won't show me the link to even get the launcher. Sounds like Gravitan got a step further than me. I hope your issue gets fixed, too, Gravitan!
  • RazzelynRazzelyn Member, Alpha Two
    Just to clarify, I only have "Join the Alpha" on the main page instead of "Get Launcher"
  • VarqVarq Member, Alpha Two
    If you purchased the Alpha 2 wave 1 key, you can't test until 8th November from my understanding. Those testing now are people who bought the pre-order packs a while ago.
  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    The $120 "Wave One" bundle grants you access to Alpha 2 starting from November 8! You'll see a "Get Launcher" button on the website closer to that date.

    All access dates are listed in each shop package, as well as this article: https://ashesofcreation.com/news/guide-to-alpha-two

    Closing this thread - feel free to open another one, if you have more questions :)
    volunteer_moderator.gif
This discussion has been closed.