No Download Option Despite Buying Alpha Two

Razzelyn

Hello, can you fix my account? I sign in and it shows the $120 I paid a couple months back for Alpha 2, but it won't give me the Download option for launcher. That's an awful lot of money for not being able to test. Please help. Thanks so much.

Gravitan

Same here, I tried to log into the Alpha Two servers several times over the past 48h and I always received the "Permission Denied. ..." Error from the Launcher. Yes, everything is updated and yes, I do have the 120$ Alpha Two access bundle.

Razzelyn

I don't even get the "Download" link for the Launcher on the page that is supposed to appear if you purchase the $120. I'm logged in and everything, but it won't show me the link to even get the launcher. Sounds like Gravitan got a step further than me. I hope your issue gets fixed, too, Gravitan!

Razzelyn

Just to clarify, I only have "Join the Alpha" on the main page instead of "Get Launcher"

Varq

If you purchased the Alpha 2 wave 1 key, you can't test until 8th November from my understanding. Those testing now are people who bought the pre-order packs a while ago.

ShadonSol

The $120 "Wave One" bundle grants you access to Alpha 2 starting from November 8! You'll see a "Get Launcher" button on the website closer to that date.

All access dates are listed in each shop package, as well as this article: https://ashesofcreation.com/news/guide-to-alpha-two

Closing this thread - feel free to open another one, if you have more questions