Glorious Alpha Two Testers!

Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Can't log into main website

acezieacezie Member, Alpha One, Alpha Two, Early Alpha Two
in Support & FAQ
I haven't tried logging in for quite some time. I went to try to log in today and was asked to reset my password. I did all of that and attempted to log into the main website and it keeps throwing me thru an infinite loop of asking me to sign in over and over again. I can log into the forums no problem, but can't log into the main site. I tried Firefox, Chrome web browsers, all add-ons and extensions disabled with no success. Please help, I wanted to try to check out the alpha test this coming weekend.

Comments

  • chieffactorchieffactor Member
    I have had the same issue. Sent a support ticket but no response yet.
  • pokotocopokotoco Member, Alpha Two
    I sent a support ticket on Monday about this and no response.
  • acezieacezie Member, Alpha One, Alpha Two, Early Alpha Two
    I submitted ticket #67396 and the response was pretty lackluster. They were asking me to double-check to make sure I had access to the alpha. I clearly do, I paid over $200 for the alpha package years ago. I understand they are insanely busy with problems and issues right now, I get it. However, I paid over $200 years ago to gain alpha access to this game, which currently, I have no access to, when I should 100% have access to it. Please help!
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