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Support not replying after 4 days / want to upgrade pack

HellOwner77HellOwner77 Member, Alpha Two
edited November 5 in Support & FAQ
Hello Ashes staff, need help already tryed twitter instagram but no one replys

already sent a ticket 4 days ago noting

i have pahse 2 pack awant to upgrad to phase 1 please someone reply

Comments

  • HellOwner77HellOwner77 Member, Alpha Two
    guess not iven here cant have a reply :neutral:
  • UnknownUnknown
    This content has been removed.
  • HellOwner77HellOwner77 Member, Alpha Two
    damm, kinda bad theres no option to upgrade, that should be a easy implementation i think

    and tbh 5 days and still no reply to my first ticket so until i get a reply so i can reply again for a refund not in hope before the end of the month....
  • HellOwner77HellOwner77 Member, Alpha Two
    yeah still no reply here or on ticket, getting real concern
  • SomethingWittySomethingWitty Member, Staff, Leader of Men, Alpha One, Alpha Two, Early Alpha Two
    Greetings,

    We apologize for the delayed response to your ticket as we have seen a significant increase in ticket volume since the start of Alpha Two.

    You should now be able to upgrade a Wave bundle to a higher tier. Sign in to your account and visit the Ashes of Creation shop to see the Wave Bundle upgrades.
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This discussion has been closed.