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Check out Alpha Two Announcements here to see the latest news on Alpha Two.
Check out general Announcements here to see the latest news on Ashes of Creation & Intrepid Studios.
To get the quickest updates regarding Alpha Two, connect your Discord and Intrepid accounts here.
Pending Service Connection - !!!
imagineBen
Member, Alpha Two
Today is the second week of Alpha 2 for me. I opened the launcher and installed, and was greeted by Pending Service Connection Code:32. Then, it tries to connect and I get Code:33. And then I am met with Character Creation. Not sure what the deal is, but it did scare me. '
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Comments
Description
I am unable to get to character selection and am met with an endless "Connecting..." screen after the game launches. I've received codes 12, 32, 33, and 34 so far after repeated attempts. I haven't been able to get to character selection once since servers went live today.
Bug Reproduction Steps
Load up launcher and launch game. Game begins to attempt to connect to the servers but is unsuccessful.
Expected Result
Upon loading the game, it should connect to the servers and load in the character and realm selections.
Bug Report - Actual Result
Upon loading the game, it gives the error "Pending Service Connection. Code:32". Code may also be 12, 33, or 34. Appears to be random. After closing the code window, the game is stuck in an endless "Connecting..." loop and does not load the character or realm selections. The Escape key can be used to exit the game as expected.
Actions Taken
Waiting. Repeated attempts at closing and reopening the game, as well as the launcher. Two repairs. Two computer restarts. Updated graphics card drivers. Used different household computer (successful). Currently reinstalling the game (will update post).