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Loading Game: Error. Code 406

kinzikinzi Member, Alpha Two
in Alpha Two Bug Reporting
Description
Error Code 406 upon trying to load game.

Bug Reproduction Steps
Login to the AOC launcher.
Click "launch Game".
The game loads.
--> Observe the error as described and pictured in the attached.

Expected Result
The Game loads without errors.

Bug Report - Actual Result
Upon loading the game from the AOC launcher the game loads and produces the error: "Error. Code 406". There is an "Ok" option, upon selecting it the "Connecting" screen appears and stays present until the game is exited.


Troubleshooting
- Graphics card updated.
- Firewall disabled
- VPN disabled.
- Launcher repaired.
- Rebooted computer.
- Router rebooted.
Issue persists.

Thank you for your time.

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Comments

  • kinzikinzi Member, Alpha Two
    Hi,

    Just a quick update on troubleshooting and to point out a potential(?) issue with the launcher.

    Attempted reinstallation of the game to address the above, this prompted the launcher to begin redownloading the game, I think that option might need renaming. Regardless I left it to download overnight.

    This morning after the servers came back online. I logged back on to check the progress. The download showed 0%. Despite my computers firewalls logs showing the application had been active and downloading from midnight to shortly prior to 5am.

    I'm unsure if this is just not including the progress already made and it is starting from 0% of the remaining data required. Or if it has entirely lost what was downloaded last night.


    I hope this helps.


    I'll provide results of reinstallation as it relates to the above issue upon completion of the download.

    Regards,
    Kinzi
  • kinzikinzi Member, Alpha Two
    edited November 12
    Reinstallation, including re-downloading the game files has completed unfortunately it has failed to resolve the issue.


    12/11/2024 - Edit:
    No change by the end of the weekend server availability.

    DM me if you would like system spec's or further information.
  • kinzikinzi Member, Alpha Two
    Hi,

    Weekend #2 of experiencing the 406 error.
    Full uninstallation, redownloading of the launcher and redownloading of the game files. Error continues.


    Regards,
    Luke
  • TraumaVFLTraumaVFL Member, Alpha Two
    Having same issue
  • kinzikinzi Member, Alpha Two
    Hi,
    Reporting continuation of above error - let me know any further testing required to assist with identification of the issue.
  • kinzikinzi Member, Alpha Two
    Hi,
    Reporting continuation of above error. As above, let me know if further details are required.
  • GuillemetsGuillemets Member, Alpha Two
    As far as we could tell, err 406 is from the AOCClient not finding the port to connect to the launcher. Some sort of networking error. I have no idea how to troubleshoot this on Windows, but we all get this error on Linux if we launch the client directly. See the comments here about adding it to Steam as a non-Steam game.

    https://forums.ashesofcreation.com/discussion/62094/linux-tips-tweaks-and-troubleshooting-thread/p2

    netstat exists on Windows too but I have no idea if it has the exact same flags as Linux. You could at least try it and try launching via Steam and setting the LauncherTetherPort flag with the port you find in netstat.
  • kinzikinzi Member, Alpha Two
    Thanks for the link and the insight @Guillemets . Tried to adapt the troubleshooting found in the linked thread to Windows, here are my actions and their results detailed below.

    Logged into the Intrepid Launcher successfully - I keep it open and signed in for all below tests.
    - Launch from Intrepid Launcher - Error 406
    - Launch from AOCclient.exe - Error 10

    Added the AOCClient.exe to Steam
    - No further changes, launched from steam - Error 10

    Got the Process ID (PID) of the Intrepid Launcher from Windows Task Manager's details tab.
    Got the port number using netstat with the PID found above using, in Command Prompt: "Netstat -ano | findstr <PID>"
    Note: Port number I show here is an example, as it kelpt changing each time I log into the Intrepid launcher.
    Command prompt result: "UDP <Computer_IP_Address>:99999 *:* <PID>"
    Added "-LauncherTetherPort=99999 -NOSPLASH" to the "Launch Options" under the AOCClient in the steam properties.
    - Launched from Steam - Error 406

    Created direct shortcut within Windows Explorer pointing towards the "AOCClient.exe"
    "<Shortcut Path>\AOCClient.exe" -LauncherTetherPort=99999 -NOSPLASH
    - Launched from shortcut - Error 406
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