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Crashing, usually within 1o minutes...

dradonbanedradonbane Member, Alpha Two
edited November 9 in Alpha Two Bug Reporting
My Rig:
HP-Omen 30L
Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.50 GHz
GeForce RTX 3090
64.0 GB (63.9 GB usable)


Log Name: Application
Source: Application Error
Date: 11/9/2024 12:11:34 PM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: DESKTOP-TP8E2BK\DradonBane
Computer: DESKTOP-TP8E2BK
Description:
Faulting application name: CrashReportClient.exe, version: 5.3.2.0, time stamp: 0xb770e10e
Faulting module name: CrashReportClient.exe, version: 5.3.2.0, time stamp: 0xb770e10e
Exception code: 0xc0000005
Fault offset: 0x0000000000a2c2a0
Faulting process id: 0x0x1D74
Faulting application start time: 0x0x1DB32D2CEF3D91B
Faulting application path: C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\Engine\Binaries\Win64\CrashReportClient.exe
Faulting module path: C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\Engine\Binaries\Win64\CrashReportClient.exe
Report Id: aa50bc60-f15e-48db-9250-fd8dc90c3cae
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-11-09T18:11:34.3347719Z" />
<EventRecordID>326951</EventRecordID>
<Correlation />
<Execution ProcessID="17636" ThreadID="17540" />
<Channel>Application</Channel>
<Computer>DESKTOP-TP8E2BK</Computer>
<Security UserID="S-1-5-21-1450636296-1782139817-2725678367-1001" />
</System>
<EventData>
<Data Name="AppName">CrashReportClient.exe</Data>
<Data Name="AppVersion">5.3.2.0</Data>
<Data Name="AppTimeStamp">b770e10e</Data>
<Data Name="ModuleName">CrashReportClient.exe</Data>
<Data Name="ModuleVersion">5.3.2.0</Data>
<Data Name="ModuleTimeStamp">b770e10e</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">0000000000a2c2a0</Data>
<Data Name="ProcessId">0x1d74</Data>
<Data Name="ProcessCreationTime">0x1db32d2cef3d91b</Data>
<Data Name="AppPath">C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\Engine\Binaries\Win64\CrashReportClient.exe</Data>
<Data Name="ModulePath">C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\Engine\Binaries\Win64\CrashReportClient.exe</Data>
<Data Name="IntegratorReportId">aa50bc60-f15e-48db-9250-fd8dc90c3cae</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>

I can usually play with no issues for about 10 minutes. Then my Monitor goes black. My fan starts going full speed (the game doesn't overheat the system, fan runs normal until the crash). Anyone have any advice? Drivers are freshly updated.

Comments

  • KnochenKnochen Member, Alpha Two
    Seems like same problem like mine. Updating your BIOS maybe helps too.
  • dradonbanedradonbane Member, Alpha Two
    I've updated my BIOS, video Drivers, and network drivers, and I've tried lowering the game settings. The game plays like a dream while I am on it.... Does anyone else have any suggestions?
  • WestymanWestyman Member, Alpha Two
    Same problem here, black screen with fan on. Had to force the system to shut down to recover. A bit nervous to start the game again to be honest.
  • dradonbanedradonbane Member, Alpha Two
    Westyman, I've written your name down. If I find a fix, I'll be sure to contact you. I have figured out that my PC doesn't crash when this happens. The other day after the crash, I was able to run and hear a YouTube video, but there was no video at all.

    Westy, what kind of graphics card and system are you running? Maybe we can find a correlation?
  • WestymanWestyman Member, Alpha Two
    I'm running:
    Alienware Aurora R12
    11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz[Cores 8] [Logical processors 16]
    GeForce RTX 3080
    32GB RAM
    Windows 11
  • dradonbanedradonbane Member, Alpha Two
    I'm running the Geforce RTX 3090.. I wonder if it a a driver issue with the GEForce? Are you using the latest drivers?
  • WestymanWestyman Member, Alpha Two
    Yes, latest for all drivers installed.
  • tars1tars1 Member, Alpha Two
    edited November 10
    I have a 3090 an same issue, screen goes blank at random, audio still playing and PC seems to be running, but unable to get video back, have waited for more than 5 minutes, and tried multiple key combinations like alt-tab and alt-f4

    13th Gen 13600k
    32Gb RAM
    EVGA FTW 3090
  • dradonbanedradonbane Member, Alpha Two
    Seems to be an issue with the GeForce 3080 and 3090 RTX. If somebody shows up with an answer ill send messages to each of you.
  • dradonbanedradonbane Member, Alpha Two
    Well, ive updated to the new Studio driver. Let's see how it goes this week.
  • tars1tars1 Member, Alpha Two
    edited November 17
    I stopped having issues after undervolting and limiting temperature to 78C using Afterburner
  • ash816ash816 Member, Alpha Two
    my friend has the same issue with a 3080, win 11. 11th gen cpu
  • FizbunFizbun Member, Alpha One, Alpha Two, Early Alpha Two
    This sounds like the same or similar issue I have logged here https://forums.ashesofcreation.com/discussion/63106/monitors-randomly-shut-off#latest
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