Glorious Alpha Two Testers!

Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.

If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.

Permission Denied

ZiroZiro Member, Alpha Two
edited November 2024 in Support & FAQ
Hi, I am getting the permission denied error after trying to log in on the launcher. It's up to date and as far as the discord, the servers seem to be up at the moment. Any solution to this or just have to wait it out?

Comments

  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    If you're still experiencing this issue during the test next weekend (starting Friday 10am PT), please double-check that you're logging in with an account that has Alpha 2 access and have selected "Alpha 2" under the environment option, not "Private Test Realm (NDA)".

    If you confirmed that you're using the correct account, please submit a support ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new
    volunteer_moderator.gif
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