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Phase I of Alpha Two testing will occur on weekends. Each weekend is scheduled to start on Fridays at 10 AM PT and end on Sundays at 10 PM PT. Find out more here.
Check out Alpha Two Announcements here to see the latest Alpha Two news and update notes.
Our quickest Alpha Two updates are in Discord. Testers with Alpha Two access can chat in Alpha Two channels by connecting your Discord and Intrepid accounts here.
Constant UE / GPU Crashes
bobbyp81
Member, Alpha Two
Thought i would post here too. Since A2 launch i have experience an insane number of crashes. Looking at my crash logs from yesterday alone, i had 29 crashes (this is the number i have pretty much every test day)
Things that cause crashes
1) Walking into or around Lionhold and the starter area where the creeper things are attacking
2) occasionally from interacting with NPCs / Vendors
3) any area that has a large number of players or npcs / enemies (however doesnt crash if i dont look at them) so events also cause me a problem
4) joining a group
5) walking around nodes
6) pointing my screen so it shows everything (sky/mountains/trees/terrain etc)
and since the patch on 9th November i also now crash 99% of the time on character select screen. however what is strange is that my main server Lotharia, i have all 5 char slots used, this crashes 99% just looking at my characters. If i happen to get into the game on another server where i only have 1 char, it seems to be fine.
My PC Specs:
Windows 10 / Windows 11 as of Nov 16th
GPU = AMD Radeon Vii (2019)
CPU = AMD Ryzen 5 2600x
RAM = 32GB
no anti-virus or firewall other than windows defender
What i have done to try and fix:
1) Removed and reinstalled GPU drivers (doesnt really affect anything, even if i try older drivers). problem is also that Radeon vii seems to only allow older drivers whilst the newer AMD cards have access to the very latest drivers. on launch, the game does say i am not on the latest drivers even after i have downloaded the latest from the website AND used the latest from AMD Adrenaline.
2) updated Motherboard Bios
3) tried to disable GPU hardware acceleration, unfortunately there was no option to do this in the latest version of amd adrenaline so the web suggested doing this through Registry so i created a file to disable this. - did nothing
4) An Intrepid customer service advisor suggested reinstalled Visual C++ Redistributable - i tried it and had no effect.
5) ran memory tester program - didnt find any issues.
6) i found an article on unreal engine regarding adding/editing Registry, i added 3 files to TdrDelay and TdrDdiDelay to 60 and then reduced down to 30. This had a minor effect but the game still seems to crash A LOT.
7) Clicked repair on launcher - doesnt fix anything
8) Tried Reinstall at least 3 times - doesnt fix anything
9) Nov 16th test 1 - upgrade from windows 10 to windows 11 - didnt fix anything
10) Nov 16th test 2 - changed my pc setting to use directx 11 instead of directx12 - SLIGHT improvement although graphics really look terrible now, i still crash A LOT but maybe a tiny bit less
i do keep an eye on the crash dumps to ensure they do not take up too much space and i delete them if they get too much.
I am convinced the issue is with the graphics drivers not being compatible, but if AMD arent releasing a driver update for Radeon vii and Intrepid/unreal arent making the game compatible with PCs with older drivers then i dont know what else to do.
I have not encountered these issues in any other game, even ones that use UE5.
Finally, buying any new hardware right now is not possible.
Latest edit: myself and a few other friends of mine who play found this really funny......if I zoom my camera right in and look at the floor I now rarely crash! So I can't look at anything or see where I'm going, but it does seem to yield fewer crashes 😂
Nov16th edit: whenever i crash now, it spawns me underground and constantly keeping dropping me. eventually it respawns me at the nearby emberspring - very annoying !
Things that cause crashes
1) Walking into or around Lionhold and the starter area where the creeper things are attacking
2) occasionally from interacting with NPCs / Vendors
3) any area that has a large number of players or npcs / enemies (however doesnt crash if i dont look at them) so events also cause me a problem
4) joining a group
5) walking around nodes
6) pointing my screen so it shows everything (sky/mountains/trees/terrain etc)
and since the patch on 9th November i also now crash 99% of the time on character select screen. however what is strange is that my main server Lotharia, i have all 5 char slots used, this crashes 99% just looking at my characters. If i happen to get into the game on another server where i only have 1 char, it seems to be fine.
My PC Specs:
Windows 10 / Windows 11 as of Nov 16th
GPU = AMD Radeon Vii (2019)
CPU = AMD Ryzen 5 2600x
RAM = 32GB
no anti-virus or firewall other than windows defender
What i have done to try and fix:
1) Removed and reinstalled GPU drivers (doesnt really affect anything, even if i try older drivers). problem is also that Radeon vii seems to only allow older drivers whilst the newer AMD cards have access to the very latest drivers. on launch, the game does say i am not on the latest drivers even after i have downloaded the latest from the website AND used the latest from AMD Adrenaline.
2) updated Motherboard Bios
3) tried to disable GPU hardware acceleration, unfortunately there was no option to do this in the latest version of amd adrenaline so the web suggested doing this through Registry so i created a file to disable this. - did nothing
4) An Intrepid customer service advisor suggested reinstalled Visual C++ Redistributable - i tried it and had no effect.
5) ran memory tester program - didnt find any issues.
6) i found an article on unreal engine regarding adding/editing Registry, i added 3 files to TdrDelay and TdrDdiDelay to 60 and then reduced down to 30. This had a minor effect but the game still seems to crash A LOT.
7) Clicked repair on launcher - doesnt fix anything
8) Tried Reinstall at least 3 times - doesnt fix anything
9) Nov 16th test 1 - upgrade from windows 10 to windows 11 - didnt fix anything
10) Nov 16th test 2 - changed my pc setting to use directx 11 instead of directx12 - SLIGHT improvement although graphics really look terrible now, i still crash A LOT but maybe a tiny bit less
i do keep an eye on the crash dumps to ensure they do not take up too much space and i delete them if they get too much.
I am convinced the issue is with the graphics drivers not being compatible, but if AMD arent releasing a driver update for Radeon vii and Intrepid/unreal arent making the game compatible with PCs with older drivers then i dont know what else to do.
I have not encountered these issues in any other game, even ones that use UE5.
Finally, buying any new hardware right now is not possible.
Latest edit: myself and a few other friends of mine who play found this really funny......if I zoom my camera right in and look at the floor I now rarely crash! So I can't look at anything or see where I'm going, but it does seem to yield fewer crashes 😂
Nov16th edit: whenever i crash now, it spawns me underground and constantly keeping dropping me. eventually it respawns me at the nearby emberspring - very annoying !
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