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Order number

ozlbotozlbot Member
edited November 2024 in Support & FAQ
Hello, i have made a purchase using paypal, trying to request a refund and support is asking for order number. On the website in the purchase history there is no Order #, where do i get it? There was no email received after purchase only PayPal receipt.

Comments

  • soul_chillinsoul_chillin Member
    Did you find the solution to this? I'd like to request a refund as well but no order number in sight.
  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    edited November 2024
    Heya! The order number should be listed in the receipt you got from your payment provider when purchasing. If you're unsure where it is, send support a screenshot of the full receipt.
    Hope that helps!
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This discussion has been closed.