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Hard Crashing on Log In - Unplayable since 11/16 patch

D3ATHSPARKD3ATHSPARK Member, Alpha One, Alpha Two, Early Alpha Two
edited November 2024 in Alpha Two Bug Reporting
The last patch you guys implemented has made the game unplayable. Any attempt to log in a character causes the game to go black for one second and then immediately close. Up to yesterday's patch I've had no issues, but I've tried everything I can think of and nothing changes. There isn't even an error. I've tried the following:

- Restarting PC
- Repairing game
- Reinstalling game
- Updating drivers
- Various different characters/servers
- Almost every combination of video settings

The game is fine on the character screen, but the moment I log in, it's over. I hope today's patch solves this, but I wanted to raise awareness of this issue if it hasn't been brought up yet.

PC Specs:
Processor: Intel® Core™ i9-13900K Processor (8X 3.00GHz + 16X 2.20GHz/36MB L3 Cache)
Memory: XPG Lancer DDR5 RGB 5200MHz 32GB
Video Card: NVIDIA GeForce RTX 4070 Ti - 12GB GDDR6X

Comments

  • ash816ash816 Member, Alpha Two
    what version of windows ? ur spec is the same as mine but im windows 10
  • D3ATHSPARKD3ATHSPARK Member, Alpha One, Alpha Two, Early Alpha Two
    ash816 wrote: »
    what version of windows ? ur spec is the same as mine but im windows 10

    Windows 11
  • ash816ash816 Member, Alpha Two
    do you have errors in your event log about game input? search a fix for that and test
  • D3ATHSPARKD3ATHSPARK Member, Alpha One, Alpha Two, Early Alpha Two
    ash816 wrote: »
    do you have errors in your event log about game input? search a fix for that and test

    No errors. It just closes the game. I see the loading screen with the node art for literally one second, (the loading progress bar ticks up once to 17%) and then the screen goes black and the game closes/crashes. Normally this would produce some sort of error report but it doesn't. I've crashed in the past but it was exceedingly rare, and never on the load in.
  • D3ATHSPARKD3ATHSPARK Member, Alpha One, Alpha Two, Early Alpha Two
    Bumping this. The bug is still active and can not be reported in game.
  • paratuaparatua Member, Alpha Two
    I know this is going to sound unreasonably overkill, but flash your bios. Could be your CPU. I had this exact problem after that update and I didn't prior. Flashing fixed it. For me it was the Intel 13/14 gen stuff.
  • D3ATHSPARKD3ATHSPARK Member, Alpha One, Alpha Two, Early Alpha Two
    paratua wrote: »
    I know this is going to sound unreasonably overkill, but flash your bios. Could be your CPU. I had this exact problem after that update and I didn't prior. Flashing fixed it. For me it was the Intel 13/14 gen stuff.

    There should be no reason for this. It is something they changed on the 11/16 patch that needs to be reverted or fixed. I spent an entire day trouble shooting this. They lost quite a few testers with this bug, so I would think they would be taking it more seriously than they are.
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