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just upgraded from phase 2, to phase 1, encountering issue

GarrukGarruk Member, Alpha Two
edited November 2024 in Support & FAQ
so the website let me upgrade from phase 2, to phase 1, and pay the difference, which is 10$. I paid the 10, but i dont see the launcher anywhere. it says complete in my transaction history. Any help is appreciated, thank you!

Comments

  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    It might take a few moments, but you should see a "Get Launcher" button on the website when being logged in with your account.

    If you don't see the button, make sure that you're logged into the correct accound and have actually upgraded to the "Wave One" Bundle.

    If the button doesn't show up, please submit a support ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new
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