Glorious Alpha Two Testers!

Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here

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Can't Launch Game

boomaximus9boomaximus9 Member, Alpha Two
edited November 2024 in Support & FAQ
Hey,
I am having trouble launching the game. Got System Error cannot proceed because XINPUT1_3.dll not found. Now it says Easy Anti-Cheat not installed. Tried to uninstall and reinstall both have done noting as well as repair.

Comments

  • Taleof2CitiesTaleof2Cities Member, Alpha Two
    edited November 2024
    This first phase of Alpha 2 is only live on the weekends, boomaximus9.

    Please check back on Friday morning (Intrepid time is Pacific Standard Time in the States).

    Or, look at the stickied banner at the top of the Forums.
  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    Xinput error: This can very likely be fixed by downloading this from Microsoft: https://www.microsoft.com/en-us/download/details.aspx?id=35

    EAC error: You can try reinstalling the launcher and making sure to check the option for installing Easy Anti Cheat. You can also try to install EAC manually. Do to this, open the EasyAntiCheat folder in your AoC directory (default path for that is C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\EasyAntiCheat) and double-click on "Install.bat" to start the installation.

    If that doesn't solve the issue, please submit a support ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new
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