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Stuck in infinite loadingscreen.

TrigartaTrigarta Member
edited January 6 in General Discussion
Hi,

I can't get past the infinite loadingscreen. Every time I hit play in character selection I get stuck. I repaired the game and I reinstalled the game. Nothing helps.

Comments

  • SurfchickSurfchick Member, Alpha Two
    Same for me, gets stuck at 75% every time and stays there.
  • JarJar Member, Alpha One, Alpha Two, Early Alpha Two
    Same - cant log in
  • AtsalogriaAtsalogria Member, Founder, Kickstarter, Alpha Two, Early Alpha Two
    Surfchick wrote: »
    Same for me, gets stuck at 75% every time and stays there.

    Same, please give us an update on that
  • KedaboschKedabosch Member, Alpha Two
    I am having the same issue.
  • shieldchishieldchi Member, Alpha Two
    I am having the same problem. any update on how to fix?
  • I am also stuck here. 75%
  • phantasm1phantasm1 Member, Alpha Two
    yeah same i get to 75% and if i leave it for about 5-10mins gives me Failed to load character list then closes game
  • SillElMotSillElMot Member, Alpha One, Alpha Two, Early Alpha Two
    Same here
  • ThuranThuran Member, Alpha Two
    edited January 5
    Same here, I even have to restart the computer when loading gets stuck (after the character selection screen).
    I meet the recommended computer specifications for Alpha Two.
    Trying to get into the game for several weeks now, got in once, not sure why (didn't change anything).
    I want my money back if this doesn't get resolved soon.
  • zeamechzeamech Member, Alpha Two
    Hey Guys,
    I found loading the game onto an ssd fixed this issue for me
  • samdilsamdil Member, Alpha Two
    Any update on getting around this issue other than SSD?
  • mattygoodgamemattygoodgame Member, Alpha Two
    zeamech wrote: »
    Hey Guys,
    I found loading the game onto an ssd fixed this issue for me

    Same here. Thanks for the info.

    I made some room and reinstalled the game on my SSD. I can make it through the loading screen now after selecting my character.
  • AtomAoimAtomAoim Moderator, Member
    edited January 6
    For my research, what hardware are you storing the game and launcher on if encountering 75% issue? For example, my info would be:

    Type of drive: Sandisk Portable SSD
    Capacity: 2TB Capacity
    Remaining Space: 1.2TB Free Space

    u4m1hu1c7zp5.gif
  • luthixalphaluthixalpha Member, Alpha Two
    edited January 6
    Just purchased the alpha 2 and loging in for the first time and I’m also having the same issue, already tried the repair step going to attempt a reinstall and see if that corrects it
  • luthixalphaluthixalpha Member, Alpha Two
    @AtomAoim

    Type: Seagate SCSI portable
    Capacity: 4tb
    Remaining space: 2.92tb
  • luthixalphaluthixalpha Member, Alpha Two
    Just purchased the alpha 2 and loging in for the first time and I’m also having the same issue, already tried the repair step going to attempt a reinstall and see if that corrects it

    i did do the reinstall, still had the 75 load screen but after about 3-5 mins it started loading up to 100 and let me in. may just be a visual glitch/issue
  • ThuranThuran Member, Alpha Two
    edited January 8
    AtomAoim wrote: »
    For my research, what hardware are you storing the game and launcher on if encountering 75% issue? For example, my info would be:

    Type of drive: Sandisk Portable SSD
    Capacity: 2TB Capacity
    Remaining Space: 1.2TB Free Space

    Samsung SSD 980 PRO 2TB
    Remaining Space: 1,66TB

    The launcher stops at 33% after character selection (reboot necessary). I tried repair and reinstall already.
  • phalronphalron Member, Alpha Two
    Similar issue, but I cannot even make it to the character select screen. I have a high end rig, SSD, and have been playing the game for the past 6 weeks.

    Something in this patch is the cause.
  • ThuranThuran Member, Alpha Two
    I found the issue that is causing this behaviour on my PC at least.
    I am blocking certain data transfer for privacy reasons; one of those adresses is epicgames.com.
    After removing this filter the game runs fine.

    Two questions now:
    - Why is data transferred to Epic Games? The game uses the Unreal Engine, so there is no need for it and I didn't give my consent.
    - The game also sends data to gamepass.com and others. Same question here.

    This doesn't comply with the GDPR in Europe where this game is also played I guess...
  • mobroxmobrox Member, Alpha Two
    edited January 9
    I also have the 75% stuck on loading screen issue . No SSD here but a 1T SSHD, so i guess i need to buy me a SSD to play.
    The weirdest is that the game worked a week ago before some updates on this old computer. I played to level 6 on 3 characters on both US and EU servers.
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