Glorious Alpha Two Testers!
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
After Dec 22 update the game silently quits upon startup
wildmanenki
Member, Alpha Two
The game has been running fine for me, until an update in the afternoon of Dec 22. Now the game starts to load like normal, launcher says initializing game, the screen goes black, there is a brief flash of the little spinning circle and the word 'connecting' but then the game just exits (never makes it to the lobby with characters). It does not put up any kind of error message or any message at all, it just goes back to the launcher and the 'close game' button reverts to 'launch game'.
Reviewing the launcher logs, they do not indicate any trouble, at the end they just show the game launching and then that the launcher detected that the game session ended. I cannot find any logs for the game session itself. I have tried repairing, to no avail, uninstalling and reinstalling the game and then doing a full uninstall including an uninstall of the launcher, and then reinstalling, still the same behavior.
note re setup-- the C drive on my computer has ~60GB of space open, the launcher and game are installed on another drive (my F:, an SSD with over a TB free) After the problem first started happening last night, I saw that the the C drive had somehow run out of space and the launcher log had complained about not having space for a download. I deleted about 15 GB from the C drive and restarted, then it was back to having nearly 70 GB free, and the launcher logs no longer show any problem about space being free for downloads. It's still odd that it seems a launcher update process seems to have somehow filled up 60GB of space on the C drive when the game was installed on the F drive, but it's not repeating that part of the behavior anymore.
There had been no other changes to the computer at all when this trouble appeared, and the only changes since then have been from me clearing more space on C: (which really shouldn't be needed anyways but I was just trying to do what I could)
On a friends computer my account loads up fine and I can get into my characters, so there is no problem with the character state..
Anyone have new ideas for me to try?
Reviewing the launcher logs, they do not indicate any trouble, at the end they just show the game launching and then that the launcher detected that the game session ended. I cannot find any logs for the game session itself. I have tried repairing, to no avail, uninstalling and reinstalling the game and then doing a full uninstall including an uninstall of the launcher, and then reinstalling, still the same behavior.
note re setup-- the C drive on my computer has ~60GB of space open, the launcher and game are installed on another drive (my F:, an SSD with over a TB free) After the problem first started happening last night, I saw that the the C drive had somehow run out of space and the launcher log had complained about not having space for a download. I deleted about 15 GB from the C drive and restarted, then it was back to having nearly 70 GB free, and the launcher logs no longer show any problem about space being free for downloads. It's still odd that it seems a launcher update process seems to have somehow filled up 60GB of space on the C drive when the game was installed on the F drive, but it's not repeating that part of the behavior anymore.
There had been no other changes to the computer at all when this trouble appeared, and the only changes since then have been from me clearing more space on C: (which really shouldn't be needed anyways but I was just trying to do what I could)
On a friends computer my account loads up fine and I can get into my characters, so there is no problem with the character state..
Anyone have new ideas for me to try?
3
Comments
log in ,black screen -cpu 100% -back on launcher
try to repair,reinstall,restart noting resolves it.
Have attempted to repair, reinstall, and restart with zero improvements. Checked event viewer to see if there was some fatal error that was caught, but nothing.
At one point after doing low graphics on everything at first nothing worked, but restarted launcher and reverified with the pw code, and when the character select loaded, it was REALLY bright. This time it loaded and there were people everywhere, but then i clicked outside the screen to talk in discord and the game window went to a vertical side monitor and I was unable to move it back to my main screen so i had to quit. Then when i reloaded it started with the crashing again, but this time it crashed right after clicking Launch Game on the launcher with no errors or crash reports, eventually I could load to the character/server choice but after clicking play it gets to the loading screen and the game window disappears and i'm back at launcher.
i7-13700, 32GB RAM, GTX 4070TI, SSD, 5G ethernet wired. With 307 GB freespace on SSD
Hope that helps!
Despite already having it installed, reinstalling did actually help. Thanks @ShadonSol!
Thanks a lot after i repair actual version of c++ via mircosoftlink and restart Pc , it works fine.
AMD ryzen 7 5800x, 3080TI, 32gb ram.