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After Dec 22 update the game silently quits upon startup

wildmanenkiwildmanenki Member, Alpha Two
The game has been running fine for me, until an update in the afternoon of Dec 22. Now the game starts to load like normal, launcher says initializing game, the screen goes black, there is a brief flash of the little spinning circle and the word 'connecting' but then the game just exits (never makes it to the lobby with characters). It does not put up any kind of error message or any message at all, it just goes back to the launcher and the 'close game' button reverts to 'launch game'.

Reviewing the launcher logs, they do not indicate any trouble, at the end they just show the game launching and then that the launcher detected that the game session ended. I cannot find any logs for the game session itself. I have tried repairing, to no avail, uninstalling and reinstalling the game and then doing a full uninstall including an uninstall of the launcher, and then reinstalling, still the same behavior.

note re setup-- the C drive on my computer has ~60GB of space open, the launcher and game are installed on another drive (my F:, an SSD with over a TB free) After the problem first started happening last night, I saw that the the C drive had somehow run out of space and the launcher log had complained about not having space for a download. I deleted about 15 GB from the C drive and restarted, then it was back to having nearly 70 GB free, and the launcher logs no longer show any problem about space being free for downloads. It's still odd that it seems a launcher update process seems to have somehow filled up 60GB of space on the C drive when the game was installed on the F drive, but it's not repeating that part of the behavior anymore.

There had been no other changes to the computer at all when this trouble appeared, and the only changes since then have been from me clearing more space on C: (which really shouldn't be needed anyways but I was just trying to do what I could)

On a friends computer my account loads up fine and I can get into my characters, so there is no problem with the character state..

Anyone have new ideas for me to try?

Comments

  • TurntWackoTurntWacko Member, Alpha Two
    I'm having a similar issue. Was playing fine last night, then updated today and every time I launch the game it gets past launching EAC and pops up the black screen and the Intel cpu warning, which always popped up, and when I move on from that warning the game just closes seemingly without any indication in the logs other than the client was exited. No error crash popup or anything, just black screen then closed.
  • alexandretsalonalexandretsalon Member, Alpha Two
    Im having the exactly same issue.
  • GromlogGromlog Member, Alpha Two
    same here since update 24.12.2024
    log in ,black screen -cpu 100% -back on launcher
    try to repair,reinstall,restart noting resolves it.
  • forgeableforgeable Member, Alpha Two
    I'm also having this issue. Everything was fine yesterday, but, as of this morning, launching leads to a black screen and then crash back to launcher.

    Have attempted to repair, reinstall, and restart with zero improvements. Checked event viewer to see if there was some fatal error that was caught, but nothing.
  • klaicklaic Member, Alpha Two
    same issues here. I was playing fine just last night, this morning game crashes on black screen
  • klaicklaic Member, Alpha Two
    closing the launcher as game boots up resolves the crash that happens on the black screen but then faced with error code 31
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