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[Help] Upgraded my package where do I find the alpha key

MalakxyMalakxy Member, Alpha Two
edited January 7 in Support & FAQ
I have upgraded to the Voyage Pack where can I find my key/client download?

Thank you for help

Comments

  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    edited January 5
    Heya! You should see a turquoise "Get Launcher" button on the website when being logged in to your account.

    Here's how it looks: https://ashesofcreation.com/news/preparing-for-alpha-two
    volunteer_moderator.gif
  • DocSynKDocSynK Member, Alpha Two
    Bonjour,

    j'ai fais évoluer mon pack Phase 3 vers le Phase 2 ce matin, le paiement a été validé mais je ne vois pas de bouton DL Launcher.

    Du coup, je me demandais si fallait attendre une validation quelconque via mon mail ou autre.

    Merci.
  • ShadonSolShadonSol Moderator, Member, Alpha One, Alpha Two, Early Alpha Two
    DocSynK wrote: »
    Bonjour,

    j'ai fais évoluer mon pack Phase 3 vers le Phase 2 ce matin, le paiement a été validé mais je ne vois pas de bouton DL Launcher.

    Du coup, je me demandais si fallait attendre une validation quelconque via mon mail ou autre.

    Merci.

    In that case, please submit a support ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new
    volunteer_moderator.gif
  • DocSynKDocSynK Member, Alpha Two
    ShadonSol wrote: »
    DocSynK wrote: »
    Bonjour,

    j'ai fais évoluer mon pack Phase 3 vers le Phase 2 ce matin, le paiement a été validé mais je ne vois pas de bouton DL Launcher.

    Du coup, je me demandais si fallait attendre une validation quelconque via mon mail ou autre.

    Merci.

    In that case, please submit a support ticket here: https://support.ashesofcreation.com/hc/en-us/requests/new

    Merci, j'ai envoyé un ticket en espérant que cela sera réglé.
This discussion has been closed.