Glorious Alpha Two Testers!
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two testing is currently taking place five days each week. More information about Phase II and Phase III testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Intrepid Launcher Occasionally Freezes Due to Sleep Mode
dvoraen
Member, Alpha Two
Description
The Intrepid Launcher sometimes freezes when Windows (11) awakens from Sleep Mode. This typically happens on patch days.
Bug Reproduction Steps
1. Put the computer into Sleep Mode while logged in to the Launcher.
2. Update your servers to a new build for us greedy testers.
3. Wait for the patch to be delivered to the Launcher.
4. Wake up the computer later (for me, it's after I get home from work about 6hrs after the servers came down).
5. I typically see a failure to authenticate to the Ashes of Creation servers upon entering Windows from Sleep Mode.
6. Click "Log Out" on the Launcher.
Expected Result
The Launcher automatically logs me out after acknowledging the failure to authenticate.
AND/OR
The Launcher recovers my user session (or reauthenticates successfully and creates a new session) then starts the patch download.
Bug Report - Actual Result
The Launcher goes unresponsive:
The Intrepid Launcher sometimes freezes when Windows (11) awakens from Sleep Mode. This typically happens on patch days.
Bug Reproduction Steps
1. Put the computer into Sleep Mode while logged in to the Launcher.
2. Update your servers to a new build for us greedy testers.
3. Wait for the patch to be delivered to the Launcher.
4. Wake up the computer later (for me, it's after I get home from work about 6hrs after the servers came down).
5. I typically see a failure to authenticate to the Ashes of Creation servers upon entering Windows from Sleep Mode.
6. Click "Log Out" on the Launcher.
Expected Result
The Launcher automatically logs me out after acknowledging the failure to authenticate.
AND/OR
The Launcher recovers my user session (or reauthenticates successfully and creates a new session) then starts the patch download.
Bug Report - Actual Result
The Launcher goes unresponsive:
- I am not logged out. It's as if I did nothing after dismissing the authentication failure dialog.
- You also cannot right-click the Intrepid logo into the Windows taskbar and select Quit; the menu appears, immediately goes unresponsive, and does not dismiss. The options don't even highlight when moused over.
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