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Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Computer start crashing to black screen in random time of playing game
DogManStar
Member, Alpha Two
I have the issue playing from 1 min to 1 hour randomly crash to black screen with fan boost and ( thats all folks ) then i need to reboot my computer. Does not depend on the game graphics settings etc.
The joke is it start happening after a two months since Alpha Two started and i was played without any crashes at all.
CPU - R5 5600x
GPU - RTX 3080 Palit GamingPro OC
MB - Asrock B450M Pro 4 R2
RAM - 32Gb Kingston
PSU - SuperFlower Leadex SE 1200W Platinum
Im sure that it is not the hardware bug and it cant be the hardware bug any players have on many different computer configurations.
It is the only one game that crash my computer. And only one game on UE5 with this type of issue. I playing STALKER 2 on the same engine with no issues.
No issues with any benchmarks. No issues playing hours in Cyberpunk in 4K with RTX on. etc.
The joke is it start happening after a two months since Alpha Two started and i was played without any crashes at all.
CPU - R5 5600x
GPU - RTX 3080 Palit GamingPro OC
MB - Asrock B450M Pro 4 R2
RAM - 32Gb Kingston
PSU - SuperFlower Leadex SE 1200W Platinum
Im sure that it is not the hardware bug and it cant be the hardware bug any players have on many different computer configurations.
It is the only one game that crash my computer. And only one game on UE5 with this type of issue. I playing STALKER 2 on the same engine with no issues.
No issues with any benchmarks. No issues playing hours in Cyberpunk in 4K with RTX on. etc.
0
Comments
How to send in logs and ticket: https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files
The original pinned thread that had other reports of this happening: https://forums.ashesofcreation.com/discussion/62010/bug-hunting-gpu-crashes-and-running-out-of-vram
People have seen that turning off Super Resolution and capping to 30FPS gives a couple of hours of playtime before this type of issue happens again.
I took out the video card, cleaned all the contacts to a mirror shine, also blew and brushed the pci-e slot on the motherboard and inserted it several times, took out the power and put it back on, reassembled everything and the problem disappeared completely. For a second hour now, the game has been playing calmly in normal mode, showing me 60% cooling speed in 4K on ultras without jerks and overloads. Apparently, the fault was not the full contact in the pci-e connector, it's funny that other games were not so critical and did not crash the system.