Glorious Alpha Two Testers!
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase II testing is currently taking place 5+ days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Can't launch game
I just bought the game and I tried to launch it, but it goes to a black screen and crashes. I have tried downloading the c++ thing that it says in the known issues section, but that did not fix the problem. My pc should have good enough specs to play it, AMD Ryzen 7 3700X 8-Core Processor and a Ryzen 7 2070 Super GPU. If there is anything else that I could try to fix the issue, I would love to hear it.
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FYI, those logs may take up a lot of space on your hard drive.
If enabling those two options fixed it for you, please send those logs to CS, so that they can get to the root of the issue: https://support.ashesofcreation.com/hc/en-us/requests/new
How to send logs: https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files