Glorious Alpha Two Testers!
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Can't launch game
Arcticc
Member, Alpha Two
I just bought the game and I tried to launch it, but it goes to a black screen and crashes. I have tried downloading the c++ thing that it says in the known issues section, but that did not fix the problem. My pc should have good enough specs to play it, AMD Ryzen 7 3700X 8-Core Processor and a Ryzen 7 2070 Super GPU. If there is anything else that I could try to fix the issue, I would love to hear it.
0
Comments
FYI, those logs may take up a lot of space on your hard drive.
If enabling those two options fixed it for you, please send those logs to CS, so that they can get to the root of the issue: https://support.ashesofcreation.com/hc/en-us/requests/new
How to send logs: https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files