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Alpha Two Phase II testing is currently taking place five days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Frequent crashes when changing characters this week
Leathal
Member, Alpha Two
I haven't experienced issues with crashes until this past week. For some unknown reason I experienced a lot of crashes when switching characters. No error messages just straight crash to desktop.
Each crash produces the same error in the Event Viewer:
Faulting application name: AOCClient.exe, version: 1.6.5.0, time stamp: 0x65d49024
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000001303ab2b81b
Faulting process id: 0x5BF0
Faulting application start time: 0x1DB873799EB5E7F
Faulting application path: C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\AOCClient.exe
Faulting module path: unknown
Report Id: 955efba1-d03d-434e-8437-51150b8dbb1d
Faulting package full name:
Faulting package-relative application ID:
Anyone else experience issues like this? I ran a repair and that didn't fix anything. The GPU and CPU usage appears to be fine when watching the performance while playing. Any help with possible causes or what to review would be greatly appreciated.
Each crash produces the same error in the Event Viewer:
Faulting application name: AOCClient.exe, version: 1.6.5.0, time stamp: 0x65d49024
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000001303ab2b81b
Faulting process id: 0x5BF0
Faulting application start time: 0x1DB873799EB5E7F
Faulting application path: C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\AOCClient.exe
Faulting module path: unknown
Report Id: 955efba1-d03d-434e-8437-51150b8dbb1d
Faulting package full name:
Faulting package-relative application ID:
Anyone else experience issues like this? I ran a repair and that didn't fix anything. The GPU and CPU usage appears to be fine when watching the performance while playing. Any help with possible causes or what to review would be greatly appreciated.
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Comments
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000222922a1f60
Faulting process id: 0x0x4BA4
Faulting application start time: 0x0x1DB8B39F5EC0A99
Faulting application path: C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\AOCClient.exe
Faulting module path: unknown
Report Id: 190f5a32-b3e0-446a-9f09-8cc8ab11e22e
Faulting package full name:
Faulting package-relative application ID:
OsInfo[38].Value=0
OsInfo[39].Key=servicinginprogress
OsInfo[39].Value=0
OsInfo[40].Key=featureupdatependingreboot
OsInfo[40].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Easy Anti-Cheat Bootstrapper (EOS)
AppPath=C:\Program Files\Intrepid Studios\AshesOfCreation\PROD\AOCClient.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=6759D67D3D15A7BEBD741AAE591D31E2
MetadataHash=-1355807992