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The refer-system doesnt work properly

ArchivedUserArchivedUser Guest
in Ashes of Creation Systems and Mechanics
Already got a good amount of visits on my referal and only 10% of them are registered.

I even spoke back to some people who registered with my referal but my referals didnt increase.

I might know why this can happen. When I show someone the website with my referal and they first check out the website (what seems common sense) the link loses it /ref part and there wont be any referal benefits back to me.

I know, more of the people I spoke to registered - but it still only 10%. But all they have in common a lot of those people first checked out the website and some content befor they register - and on their research they lost the /ref.

You can even check it out yourself - pop a ref link - check out website - go back to home for register - ref is gone.

May someone look into it? Thanks for your time <3

Comments

  • ArchivedUserArchivedUser Guest
    Ktiz,

    I will look into this and get back to you shortly. I appreciate the post.

    Steven

    PS Could you message me here or on discord the names usernames of some of your friends that registered with your link.
  • ArchivedUserArchivedUser Guest
    [quote quote=6993]the link loses it /ref part and there wont be any referal benefits back to me[/quote]

    Theoretically if someone visits the site with your ref link, the site puts down a cookie to the visitors machine. If he / she closes the website or navigates to a subpage, and registers later, the site reads the cookie, and if there is a refer info, you will get the conversion still.

    However it might happen, that this system is bugged, but I heard from the mods, that this works this way.
  • ArchivedUserArchivedUser Guest
    What normally happens is people visit the site previously and receive a cookie, then revisit the site some time later with a different referral link, and register. In that case the site gives this referral to the original link they visited with.
  • ArchivedUserArchivedUser Guest
    Oh false alarm - it seems like its working properly.

    Thanks for the clearification.
  • ArchivedUserArchivedUser Guest
    I have a problem with referring too I gave referring to six people which I know they did an account and only three are showing on the Referral tab.
  • ArchivedUserArchivedUser Guest
    Give it time - thats what solved it for me. Now I got all the referrals i should know about :) - Maybe it only records when they validate their email.

    Going to ask 2 other friends this weekend - I'll report back how fast they are shown on my referral tap.
  • ArchivedUserArchivedUser Guest
    For me 575 visits and 27 refferals. I dont know is it wrong but really weird since all visitors are mmorpg gamers.
  • ArchivedUserArchivedUser Guest
    It is true, that a registrant must validate their email before the system shows a conversion in your statistics.
  • ArchivedUserArchivedUser Guest
    You can always refer me to test it! *wink wink nudge nudge* ;D
  • ArchivedUserArchivedUser Guest
    I had this issue with friends. It appears Adblock/uBlock messes up the cookie being stored and used for the referral.

    Using stock Internet Explorer worked.
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