I gave to the Kickstarter
ArchivedUser
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hey I gave $100 to the kickstart early last year or so I believe I got the phenix package, when I first made my acc it showed that I had it, now it doesn’t show that I got or paid for anything
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Lets start here https://forums.ashesofcreation.com/discussion/36172/what-to-do-if-youve-not-received-lost-your-kickstarter-backer-code , the CS team should be able to get your code redelivered to get you back and squared away.
thank you