In regards to microtransactions.
Hello.
I will start out by saying that no, I am not a supporter, I have not in any shape of form contributed to the money pile for the developement of this game. I am merely a MMO loving individual, who have taken interest in Ashes of Creation. I am not a qualified professional in any shape of form, I am but a positive realist, who desperately wants to enjoy a media that was once enjoyable when he was a kid.
Now, the post will probably be long and there will not be a TL:DR, as these concerns and points can not be made with a single statement. Or they can, but that would be diminishing the actual issues I am going to point out. If you really want to add a TL:DR which ignores every single point I am going to make, I will add one for you: "All microtransactions are bad, mmmkay?"
Microtransactions and business
The video game industry is a business, creating video games costs money, and thus it should be fully expected that a video game will be released as a luxury product which earns the developing studio or company a substantial revenue. Video games are a luxury, not a necessity.
In recent years we have seen an increase in a practice which was otherwise foreign to many of us, who have been gaming since the late 18's and early 20's. Microtransactions have surged, deemed a necessity by large gaming corporations although they really aren't. The idea that microtransactions is a necessity to keep a cost of 60 dollar on video games is ludicrous, especially when said corporations spend most money on advertising the game, than they now do for shipping the game; most of them no longer pay retailers and shipment of their products to said retailers, across lands and sea - keep that in mind.
Microtransactions in all shapes and forms have had several effects on the industry. It angered some, including myself, it was a joy for others, primarily the suits running these gaming studios and corporations, while also being seen as a convenience for other players, for reasons unknown to me. But the worst effect that microtransactions have on games, is the fact that they are made to sell. Microtransactions primarily preys on specific people, children, and those with compulsive spending habits, and honestly - this is extremely gross and a very, very low view on ones fellow human beings. You are basically implementing a system, which takes advantage of and ruins the lives of others in order to make a profit, and many others support this practice. Just stop buying it, is not a proper argument, there are people with these problems.
If you are a salesman, there will always be two branches to think of. The 'Necessity' branch, and the 'Lifestyle' branch. Those two things are different. The necessity branch will have goods that solve a problem not created by oneself, thus there will be no reason to incentivize selling these goods, people will buy them because they are necessary. THe lifestyle branch is entirely different, and this is the branch microtransactions fits in under. In order to sell a lifestyle good, a problem will need to be created. In the context of a MMORPG, this will mean that something must be taken from the game itself, to prop up the market place in which the microtransactions are sold. In context with cosmetic microtransactions, this will most likely mean that in game, cosmetic sets or armor sets if you will, will be made to look ugly and uninteresting, to push you in the direction of the market place instead.
In order to incentivize the marketplace purchases, a problem must be created; that is the rule of a business. Microtransactions are also often designed in such a manner, that they are low cost; which makes the individual think that it is so little spending, might as well buy more. And before you know it, said buyer just bought sets for a price equal to that of five triple AAA titles. It is a literal problem in gaming today, along with uninspired design and lack of ideas and a willingness to take a risk, even if the game turns out just a niche.
This is why I implore a change in the business model. Keep the subscription fee to support the servers, to pay staff, and make a small profit too. But remove the microtransactions and add in a box price for the main game and bigger expansions instead. It is healthier for the game, it is healthier for the players, and it argueable assures the playerbase that the only incentive the developers have, is to make the game as fun as possible for the players, so that they remain subscribed.