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Alpha Two Phase II testing is currently taking place five days each week. More information about testing schedule can be found here
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Constant crashes to black screen
Cuirimara
Member, Alpha Two
Game randomly shuts video off, forcing me to restart the machine.
This happens at ANY in-game setting.
It can happen within one minute of my turning on computer on a Sunday morning or last over an hour in prime time.
I have:
11th Gen Intel(R) Core(TM) i9-11900KF @ 3.50GHz 3.50 GHz
128GB RAM
NVIDIA GeForce RTX 3090
This happens at ANY in-game setting.
It can happen within one minute of my turning on computer on a Sunday morning or last over an hour in prime time.
I have:
11th Gen Intel(R) Core(TM) i9-11900KF @ 3.50GHz 3.50 GHz
128GB RAM
NVIDIA GeForce RTX 3090
1
Comments
Check the RAM I had, was fine added more.
Check PSU, was fine.
Updated Bios.
Reset CMOS.
Tried older GPU drivers.
Used DLAA.
Every setting known to man, does not matter.
I also have a 3090. Intel i9-12900KF.
It's something with these GPU's, just not sure what.
I'm having the same issue and I have a 3080 TI. I'm reading a some bug reports that appear this is some kind of issue with this game and the 3080/90 series cards.
the game goes dark and u still can hear things in the background but the monitor cant find a source. its a discord problem and not a AOC problem.. but i dont know how to fix it. just dont talk to your friends ;-)
Edit "Happens with discord closed as well"
Create a ticket with the support team. There was a pinned thread about this and it was unpinned with no follow up from staff. Best bet now is to send in tickets and ask them to get it added to the known issue list.
How to send in logs and ticket: https://support.ashesofcreation.com/hc/en-us/articles/32162037612435-How-do-I-submit-game-logs-and-diagnostic-files
The original pinned thread that had other reports of this happening: https://forums.ashesofcreation.com/discussion/62010/bug-hunting-gpu-crashes-and-running-out-of-vram
Most people have seen that turning off Super Resolution and capping to 30FPS gives a couple of hours of playtime before this type of issue happens again.
The joke is it start happening after a two months since Alpha Two started and i was played without any crashes at all.
CPU - R5 5600x
GPU - RTX 3080 Palit GamingPro OC
MB - Asrock B450M Pro 4 R2
RAM - 32Gb Kingston
PSU - SuperFlower Leadex SE 1200W Platinum
Im sure that it is not the hardware bug and it cant be the hardware bug any players have on many different computer configurations.
It is the only one game that crash my computer. And only one game on UE5 with this type of issue. I playing STALKER 2 on the same engine with no issues.
No issues with any benchmarks. No issues playing hours in Cyberpunk in 4K with RTX on. etc.
I took out the video card, cleaned all the contacts to a mirror shine, also blew and brushed the pci-e slot on the motherboard and inserted it several times, took out the power and put it back on, reassembled everything and the problem disappeared completely. For a second hour now, the game has been playing calmly in normal mode, showing me 60% cooling speed in 4K on ultras without jerks and overloads. Apparently, the fault was not the full contact in the pci-e connector, it's funny that other games were not so critical and did not crash the system.