@ Intrepid - You're bleeding testers

Anyone can briefly look at this forum board and see the same issues popping up constantly. However Intrepid, you have failed to act on so many serious issues since last phase, or the new ones. I'm not sure why your priorities are on changing mount sprint icons over actual game-breaking issues, but I'm sure it's causing massive frustration for the average tester.

I for one am now done testing until next phase. I've weathered this storm for a month to see absolutely no changes, so I'm not going to waste any more of my time dealing with mentally ill players. The recent post Steven made about taking action against the griefers/exploiters is a joke. Only 19 people got permanently banned? Seriously?! I've reported more than that many offenders myself. These little slaps on the wrist aren't going to do a thing. The only real solution is to perma ban these players without hesitation or 2nd chances. They know what they are doing and that message needs to be sent. i understand why you may want to start slowly with offenders, but you are losing FAR more actual testers with your hesitation.

Until this is done, or a new server is created for those who don't want to deal with those toxic players is created, players like myself will not help with the testing of Ashes. Ya know, the players who are actually testing things and sending in bug reports. That is who you are now alienating with these decisions. I've seen so many people already quit due to these frustrations, and now I'm following suit. Vyra is flooded with the most toxic players I've ever seen in any game. You may want to start rethinking some of your systems, because without instanced dungeons for example, no one with brain cells will be playing Ashes in it's current form. No one will pay to be tortured. Many of us question if Intrepid even bothers testing their own game, because these issues are so obvious.

Almost all of these toxic players are in the game guilds. Guilds that advertise their toxicity making it VERY EASY to find and ban them all. I'll help you out by giving you a list:

Dopamine
Nerotic Savages
Enveus
Barcode
Kaos
Genesis
Polar

It won't matter how good the art, animations, and crafting are, everything will be overshadowed by the constant toxic behavior from these guilds. So either they need to be banned or redesign with instanced dungeons needs to happen. No one wants to be around these players. Your decision to use only two servers also fueled this and made things worse.

I didn't have to post this. I could have just walked away from this without saying anything. However, I want Ashes to succeed which is why I'm stating what should be obvious. Failure to take action will result in a max exodus.

I'll try again in May. Hopefully you took these words of warning to heart.

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Comments

odishy

I moved from Vyra to Lyneth and it's night and day different. Not saying it's the right answer, but this isn't something that happens on all servers, just Vyra. Or at least not nearly to the extent you see on Vyra.

HiddenDaggerInn

Ryve wrote: »

Genesis bad!

Yeah, I dunno that Ryve guy is kinda shady

D3ATHSPARK

Syraleaf wrote: »

I'll note that with large teams of developers you'll often have teams finishing up tasks while others are still hard at work. The artists, for instance, can't fix design issues. This is why it's totally ok for them to keep adding new art to icons. They don't have the know-how on how to fix design issues anyway.

You're right about this, but at the same time taking a break on the art and actually using those people to GM the server would solve so many problems in just a single weekend. Imagine how many people they could quickly ban if they just catch them in the act.

bloodprophet

D3ATHSPARK wrote: »

Syraleaf wrote: »

I'll note that with large teams of developers you'll often have teams finishing up tasks while others are still hard at work. The artists, for instance, can't fix design issues. This is why it's totally ok for them to keep adding new art to icons. They don't have the know-how on how to fix design issues anyway.

You're right about this, but at the same time taking a break on the art and actually using those people to GM the server would solve so many problems in just a single weekend. Imagine how many people they could quickly ban if they just catch them in the act.

They are not the right people for customer interactions either. Different skill sets.

DroneTheMask

Seems like you're just salty and soft. Don't like a guild? Do something about it lmao.

D3ATHSPARK

bloodprophet wrote: »

D3ATHSPARK wrote: »

Syraleaf wrote: »

I'll note that with large teams of developers you'll often have teams finishing up tasks while others are still hard at work. The artists, for instance, can't fix design issues. This is why it's totally ok for them to keep adding new art to icons. They don't have the know-how on how to fix design issues anyway.

You're right about this, but at the same time taking a break on the art and actually using those people to GM the server would solve so many problems in just a single weekend. Imagine how many people they could quickly ban if they just catch them in the act.

They are not the right people for customer interactions either. Different skill sets.

GMs often just stay invis and watch stuff. They don't even need to show themselves, so no interaction needed.

Volgaris

D3ATHSPARK wrote: »

bloodprophet wrote: »

D3ATHSPARK wrote: »

Syraleaf wrote: »

I'll note that with large teams of developers you'll often have teams finishing up tasks while others are still hard at work. The artists, for instance, can't fix design issues. This is why it's totally ok for them to keep adding new art to icons. They don't have the know-how on how to fix design issues anyway.

You're right about this, but at the same time taking a break on the art and actually using those people to GM the server would solve so many problems in just a single weekend. Imagine how many people they could quickly ban if they just catch them in the act.

They are not the right people for customer interactions either. Different skill sets.

GMs often just stay invis and watch stuff. They don't even need to show themselves, so no interaction needed.

No. the cost of an artists is wasted if you have them act as a GM. Not to mention they could lose talent if they did that. An artist wants to art stuff not police stuff. Your suggestion is literally a perfect example of miss using resources. Hire more community managers/moderators to GM, it's a full time job.

Chicago

D3ATHSPARK wrote: »

bloodprophet wrote: »

D3ATHSPARK wrote: »

Syraleaf wrote: »

I'll note that with large teams of developers you'll often have teams finishing up tasks while others are still hard at work. The artists, for instance, can't fix design issues. This is why it's totally ok for them to keep adding new art to icons. They don't have the know-how on how to fix design issues anyway.

You're right about this, but at the same time taking a break on the art and actually using those people to GM the server would solve so many problems in just a single weekend. Imagine how many people they could quickly ban if they just catch them in the act.

They are not the right people for customer interactions either. Different skill sets.

GMs often just stay invis and watch stuff. They don't even need to show themselves, so no interaction needed.

Only time you will see them come out is to give streamers mounts

Otr

Chicago wrote: »

D3ATHSPARK wrote: »

bloodprophet wrote: »

D3ATHSPARK wrote: »

Syraleaf wrote: »

I'll note that with large teams of developers you'll often have teams finishing up tasks while others are still hard at work. The artists, for instance, can't fix design issues. This is why it's totally ok for them to keep adding new art to icons. They don't have the know-how on how to fix design issues anyway.

You're right about this, but at the same time taking a break on the art and actually using those people to GM the server would solve so many problems in just a single weekend. Imagine how many people they could quickly ban if they just catch them in the act.

They are not the right people for customer interactions either. Different skill sets.

GMs often just stay invis and watch stuff. They don't even need to show themselves, so no interaction needed.

Only time you will see them come out is to give streamers mounts

Bribing them to come back later again with their followers.

willsummon

A lot testers are going to take a break, especially when drama is happening, and comeback when things calm down.

People do have lives to live outside of the game.

When the Rogue and desert content is released, a lot of the testers will come back to test that content.

Spif

The slow pace of Alpha development means that people are going to take breaks. I'm mostly on one now, aside from a little fighter leveling. A bigger content drop was hinted at for the 30th. We'll see if that draws myself and others back

I was planning on playing more even after level capping, but snow means I can't do maps effectively...which means I can't get the tier 1 mats I need to get to 10 in multiple crafting skills without a ridiculous amount of gathering.

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