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Linux Tips, Tweaks and Troubleshooting Thread

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Comments

  • OrgagriffithOrgagriffith Member, Alpha Two
    edited September 18
    narzoc wrote: »
    Installing the evergreen version of WebView in the prefix instead of the offered dependency worked for getting the authentication to work.

    But now I get into game and in the world and it immediately force-exits with a "not enough video memory" message.
    I do notice my GPU is at 98% in the character select screen.
    I've put it on all the lowest settings ultra performance and I still get the VRAM error so im guessing its a memory leak? IDK how to fix that

    What GPU with which VRAM config do you have?

    2070 Super | 8 gigs

    After some research, i think it's an Nvidia driver deficiency with DX12 games. and apparently this hasn't been addressed by nvidia for almost 2 years? I'm considering going AMD for my next upgrade.

    Is there anyone running AoC on linux with an nvidia card? what is your distro/wine/proton setup?
  • f0rce91f0rce91 Member, Alpha Two
    narzoc wrote: »
    Installing the evergreen version of WebView in the prefix instead of the offered dependency worked for getting the authentication to work.

    But now I get into game and in the world and it immediately force-exits with a "not enough video memory" message.
    I do notice my GPU is at 98% in the character select screen.
    I've put it on all the lowest settings ultra performance and I still get the VRAM error so im guessing its a memory leak? IDK how to fix that

    What GPU with which VRAM config do you have?

    2070 Super | 8 gigs

    After some research, i think it's an Nvidia driver deficiency with DX12 games. and apparently this hasn't been addressed by nvidia for almost 2 years? I'm considering going AMD for my next upgrade.

    Is there anyone running AoC on linux with an nvidia card? what is your distro/wine/proton setup?

    I use a Nvidia RTX 4090, AMD Ryzen 9 7900X and 64 GB Corsair 6000 MT RAM.
    For me the game runs relativly smooth... aside from a few lags here and there (nothing to bad).
    I use Nobara Linux 42 with the latest kernel (6.16.8-200.nobara.fc42.x86_64) and Lutris (with GE-Proton10-15) to start the game. To install the game I used my self created yaml-file, which you can find here.
  • LegoreLegore Member, Alpha Two
    f0rce91 wrote: »
    narzoc wrote: »
    Installing the evergreen version of WebView in the prefix instead of the offered dependency worked for getting the authentication to work.

    But now I get into game and in the world and it immediately force-exits with a "not enough video memory" message.
    I do notice my GPU is at 98% in the character select screen.
    I've put it on all the lowest settings ultra performance and I still get the VRAM error so im guessing its a memory leak? IDK how to fix that

    What GPU with which VRAM config do you have?

    2070 Super | 8 gigs

    After some research, i think it's an Nvidia driver deficiency with DX12 games. and apparently this hasn't been addressed by nvidia for almost 2 years? I'm considering going AMD for my next upgrade.

    Is there anyone running AoC on linux with an nvidia card? what is your distro/wine/proton setup?

    I use a Nvidia RTX 4090, AMD Ryzen 9 7900X and 64 GB Corsair 6000 MT RAM.
    For me the game runs relativly smooth... aside from a few lags here and there (nothing to bad).
    I use Nobara Linux 42 with the latest kernel (6.16.8-200.nobara.fc42.x86_64) and Lutris (with GE-Proton10-15) to start the game. To install the game I used my self created yaml-file, which you can find here.

    4080Super, 9800X3d and 64GB ram. Garuda Linux distro. Tried with your Lutris YAML install and unfortunately that did not seem to help. Still getting booted with out of video memory error after 30 seconds. Starting to think it has something to do with the distro i'm using.
  • narzocnarzoc Member, Alpha Two
    I had the same issue with my 2080 8GB on Fedora.
    As it started running worse on windows I switch to a 9070XT 16GB and have 0 complaints now.

    I'm not too fluent in unix architectures but it might be a wayland issue that it uses more memory due to the xwayland bridge to adapt the game?

    For all those checking in with and without the ram issue.
    Please send what you got, that might help us figure out what it is.
    GPU: RX 9070XT
    GPU Memory: 16GB
    OS: Fedora 42
    X11 or Wayland: Wayland (Use
    echo $XDG_SESSION_TYPE
    
    in your terminal)
    Launcher: Faugus (Lutris, Bottles, Faugus, Steam etc.)
    And any Launcher Configurations you wanna share
  • narzocnarzoc Member, Alpha Two
    If you run older webview2 version it can happen that your login is broken now.
    Checking the Launcher Logs you might see ERROR|OpenAuth0UrlAsync|The method or operation is not implemented. likely a function only newer WebView2 Runtimes have.

    I got it fixed for me by installing the launcher with the newest version. Seems they changed the WebView2 from 140.0.3485.66 to 140.0.3485.81. The 81 now works and doesn't result in the cloudflare loop.
  • f0rce91f0rce91 Member, Alpha Two
    Legore wrote: »
    f0rce91 wrote: »
    narzoc wrote: »
    Installing the evergreen version of WebView in the prefix instead of the offered dependency worked for getting the authentication to work.

    But now I get into game and in the world and it immediately force-exits with a "not enough video memory" message.
    I do notice my GPU is at 98% in the character select screen.
    I've put it on all the lowest settings ultra performance and I still get the VRAM error so im guessing its a memory leak? IDK how to fix that

    What GPU with which VRAM config do you have?

    2070 Super | 8 gigs

    After some research, i think it's an Nvidia driver deficiency with DX12 games. and apparently this hasn't been addressed by nvidia for almost 2 years? I'm considering going AMD for my next upgrade.

    Is there anyone running AoC on linux with an nvidia card? what is your distro/wine/proton setup?

    I use a Nvidia RTX 4090, AMD Ryzen 9 7900X and 64 GB Corsair 6000 MT RAM.
    For me the game runs relativly smooth... aside from a few lags here and there (nothing to bad).
    I use Nobara Linux 42 with the latest kernel (6.16.8-200.nobara.fc42.x86_64) and Lutris (with GE-Proton10-15) to start the game. To install the game I used my self created yaml-file, which you can find here.

    4080Super, 9800X3d and 64GB ram. Garuda Linux distro. Tried with your Lutris YAML install and unfortunately that did not seem to help. Still getting booted with out of video memory error after 30 seconds. Starting to think it has something to do with the distro i'm using.

    Last night, I installed Garuda Linux (Mokka) to test it a little and see if there was a general problem with it, but AoC ran just as well for me as it did on Nobara 42. Have you made any major adjustments to your OS?
  • ArtilleryArtillery Member, Leader of Men, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    Some things to try for the "Out of video memory trying to allocate a rendering resource." https://steamcommunity.com/discussions/forum/1/4362376160467323173/
  • AzalrothAzalroth Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    edited September 27
    For me Proton Hotfix as runner in Steam is the only way to get around the OOM error with Nvidia. For Faugus running the launcher I fixed the version to Proton-GE 10.15 to prevent that the launcher breaks everytime a Proton-GE update drops.

    Also updated the first post for new players.
    Silence is freedom...
  • LegoreLegore Member, Alpha Two
    f0rce91 wrote: »
    Legore wrote: »
    f0rce91 wrote: »
    narzoc wrote: »
    Installing the evergreen version of WebView in the prefix instead of the offered dependency worked for getting the authentication to work.

    But now I get into game and in the world and it immediately force-exits with a "not enough video memory" message.
    I do notice my GPU is at 98% in the character select screen.
    I've put it on all the lowest settings ultra performance and I still get the VRAM error so im guessing its a memory leak? IDK how to fix that

    What GPU with which VRAM config do you have?

    2070 Super | 8 gigs

    After some research, i think it's an Nvidia driver deficiency with DX12 games. and apparently this hasn't been addressed by nvidia for almost 2 years? I'm considering going AMD for my next upgrade.

    Is there anyone running AoC on linux with an nvidia card? what is your distro/wine/proton setup?

    I use a Nvidia RTX 4090, AMD Ryzen 9 7900X and 64 GB Corsair 6000 MT RAM.
    For me the game runs relativly smooth... aside from a few lags here and there (nothing to bad).
    I use Nobara Linux 42 with the latest kernel (6.16.8-200.nobara.fc42.x86_64) and Lutris (with GE-Proton10-15) to start the game. To install the game I used my self created yaml-file, which you can find here.

    4080Super, 9800X3d and 64GB ram. Garuda Linux distro. Tried with your Lutris YAML install and unfortunately that did not seem to help. Still getting booted with out of video memory error after 30 seconds. Starting to think it has something to do with the distro i'm using.

    Last night, I installed Garuda Linux (Mokka) to test it a little and see if there was a general problem with it, but AoC ran just as well for me as it did on Nobara 42. Have you made any major adjustments to your OS?

    No Major adjustments, it's practically a fresh install from 2 weeks ago. I used the Garuda Dr460nized version.
  • ArtilleryArtillery Member, Leader of Men, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
  • f0rce91f0rce91 Member, Alpha Two
    Legore wrote: »
    f0rce91 wrote: »
    Legore wrote: »
    f0rce91 wrote: »
    narzoc wrote: »
    Installing the evergreen version of WebView in the prefix instead of the offered dependency worked for getting the authentication to work.

    But now I get into game and in the world and it immediately force-exits with a "not enough video memory" message.
    I do notice my GPU is at 98% in the character select screen.
    I've put it on all the lowest settings ultra performance and I still get the VRAM error so im guessing its a memory leak? IDK how to fix that

    What GPU with which VRAM config do you have?

    2070 Super | 8 gigs

    After some research, i think it's an Nvidia driver deficiency with DX12 games. and apparently this hasn't been addressed by nvidia for almost 2 years? I'm considering going AMD for my next upgrade.

    Is there anyone running AoC on linux with an nvidia card? what is your distro/wine/proton setup?

    I use a Nvidia RTX 4090, AMD Ryzen 9 7900X and 64 GB Corsair 6000 MT RAM.
    For me the game runs relativly smooth... aside from a few lags here and there (nothing to bad).
    I use Nobara Linux 42 with the latest kernel (6.16.8-200.nobara.fc42.x86_64) and Lutris (with GE-Proton10-15) to start the game. To install the game I used my self created yaml-file, which you can find here.

    4080Super, 9800X3d and 64GB ram. Garuda Linux distro. Tried with your Lutris YAML install and unfortunately that did not seem to help. Still getting booted with out of video memory error after 30 seconds. Starting to think it has something to do with the distro i'm using.

    Last night, I installed Garuda Linux (Mokka) to test it a little and see if there was a general problem with it, but AoC ran just as well for me as it did on Nobara 42. Have you made any major adjustments to your OS?

    No Major adjustments, it's practically a fresh install from 2 weeks ago. I used the Garuda Dr460nized version.

    I now have also tested Garuda Linux Dr460nized version. The result was the same like before. Performancewise it's on the same level like Nobara 42. Overall I had no crashes, no out of memory error or anything like that, after an playtime of ~30 minutes. I again used Lutris with Proton-GE10-17.
  • Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason
  • AzalrothAzalroth Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason

    Didn´t play for a long time. But there is a thread also on Reddit about this.

    https://www.reddit.com/r/linux_gaming/comments/1o9pv9y/ashes_of_creation_linux_users_banned_overnight/

    I think this is a misunderstanding and Intrepid will revert those false bans. Just contact the support if you are affected and link this thread. This thread is also one of the biggest in views and comments on the whole forum, so I guess there is a big community which is playing on Linux.
    Silence is freedom...
  • MeppsMepps Member, Staff
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason
    Azalroth wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason

    Didn´t play for a long time. But there is a thread also on Reddit about this.

    https://www.reddit.com/r/linux_gaming/comments/1o9pv9y/ashes_of_creation_linux_users_banned_overnight/

    I think this is a misunderstanding and Intrepid will revert those false bans. Just contact the support if you are affected and link this thread. This thread is also one of the biggest in views and comments on the whole forum, so I guess there is a big community which is playing on Linux.

    If you think you were impacted by this, please open a ticket with our support team.
    community_management.gif
  • JeanPhilippeGungharJeanPhilippeGunghar Member, Alpha One, Alpha Two, Early Alpha Two
    edited October 19
    Mepps wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason
    Azalroth wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason

    Didn´t play for a long time. But there is a thread also on Reddit about this.

    https://www.reddit.com/r/linux_gaming/comments/1o9pv9y/ashes_of_creation_linux_users_banned_overnight/

    I think this is a misunderstanding and Intrepid will revert those false bans. Just contact the support if you are affected and link this thread. This thread is also one of the biggest in views and comments on the whole forum, so I guess there is a big community which is playing on Linux.

    If you think you were impacted by this, please open a ticket with our support team.

    So I can safely log without risking losing my account, right ? Support said EAC isn't 100% compatible to Linux. I'm kinda stressed to log in.
  • Mepps wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason
    Azalroth wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason

    Didn´t play for a long time. But there is a thread also on Reddit about this.

    https://www.reddit.com/r/linux_gaming/comments/1o9pv9y/ashes_of_creation_linux_users_banned_overnight/

    I think this is a misunderstanding and Intrepid will revert those false bans. Just contact the support if you are affected and link this thread. This thread is also one of the biggest in views and comments on the whole forum, so I guess there is a big community which is playing on Linux.

    If you think you were impacted by this, please open a ticket with our support team.

    So I can safely log without risking losing my account, right ? Support said EAC isn't 100% compatible to Linux. I'm kinda stressed to log in.

    If I were you, I would wait a bit. I do know some other players haven't got banned using linux, but I think we need to wait for the weekend to be over so that someone takes a look at the issue.
  • JeanPhilippeGungharJeanPhilippeGunghar Member, Alpha One, Alpha Two, Early Alpha Two
    Mepps wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason
    Azalroth wrote: »
    ares200 wrote: »
    Hello. Did anyone got banned using linux? I just got banned for “exploiting” and I’m trying to figure out the reason

    Didn´t play for a long time. But there is a thread also on Reddit about this.

    https://www.reddit.com/r/linux_gaming/comments/1o9pv9y/ashes_of_creation_linux_users_banned_overnight/

    I think this is a misunderstanding and Intrepid will revert those false bans. Just contact the support if you are affected and link this thread. This thread is also one of the biggest in views and comments on the whole forum, so I guess there is a big community which is playing on Linux.

    If you think you were impacted by this, please open a ticket with our support team.

    So I can safely log without risking losing my account, right ? Support said EAC isn't 100% compatible to Linux. I'm kinda stressed to log in.

    If I were you, I would wait a bit. I do know some other players haven't got banned using linux, but I think we need to wait for the weekend to be over so that someone takes a look at the issue.

    I will wait maybe a full week or until Intrepid says all is okay.
  • svallinnsvallinn Member, Alpha Two
    edited October 21
    What linux OS wasnt banned. I'm using endeavouros. c0pshu78a3fp.png

    Note all I've done is follow the guide posted here.
    Lutris to run launcher and steam to run client to support EAC.
    It would seem using steam to launch client is an "exploit"
  • BotagarBotagar Member, Alpha One, Alpha Two, Early Alpha Two
    So i just got unbanned, but left in a "final warning" state on this account. The stated reason was apparently "running Ashes of Creation while bypassing the Easy Anti-Cheat (EAC) system required for all players".
    This is wrong, but we cant really help how Intrepid picks this kind of stuff up. I happen to know for a fact that the game DOESN'T launch if EAC isn't at least installed properly (one of my early setup attempts EAC failed to install and the game didn't launch).
    I am very dissapointed in how this has been handled. I'm not dissapointed at the CS team who had to do the review, but the team involved in Anti-Cheat and "Shols Eye", and the way they went straight to the Account Closed Perma Ban hammer without first: warning us, asking us if we "knew" we were bypassing EAC, asking us how we were doing it, anything really....
    Especially in the context where there have been groups of players in the tests up to now who have been abusing exploits and bugs over and over and over again and the most they got were phase bans or character deletions....
    xuoo3xnnh3ny.png
  • JeanPhilippeGungharJeanPhilippeGunghar Member, Alpha One, Alpha Two, Early Alpha Two
  • JeanPhilippeGungharJeanPhilippeGunghar Member, Alpha One, Alpha Two, Early Alpha Two
    Is faugus method got peoples ban ?
  • AzalrothAzalroth Member, Braver of Worlds, Kickstarter, Alpha One, Alpha Two, Early Alpha Two
    svallinn wrote: »
    What linux OS wasnt banned. I'm using endeavouros. c0pshu78a3fp.png

    Note all I've done is follow the guide posted here.
    Lutris to run launcher and steam to run client to support EAC.
    It would seem using steam to launch client is an "exploit"

    Phew, that statement is really a complete disaster. EAC officially supports Linux, and talking about a bypass here is honestly quite baffling.

    Just the threat of losing your account simply for testing a game — as any alpha would require — to support a growing Linux gaming community is something I find completely unacceptable.

    I don't think Intrepid can afford another shitstorm after their recent PR disaster. Always wanting to keep up with the latest tech and upgrading to Unreal Engine 5, but then being technically stuck in the past and making claims like “EAC isn’t compatible with Linux” — unbelievable. Sorry, but that kind of thing really makes me angry…
    Silence is freedom...
  • Azalroth wrote: »
    svallinn wrote: »
    What linux OS wasnt banned. I'm using endeavouros. c0pshu78a3fp.png

    Note all I've done is follow the guide posted here.
    Lutris to run launcher and steam to run client to support EAC.
    It would seem using steam to launch client is an "exploit"

    Phew, that statement is really a complete disaster. EAC officially supports Linux, and talking about a bypass here is honestly quite baffling.

    Just the threat of losing your account simply for testing a game — as any alpha would require — to support a growing Linux gaming community is something I find completely unacceptable.

    I don't think Intrepid can afford another shitstorm after their recent PR disaster. Always wanting to keep up with the latest tech and upgrading to Unreal Engine 5, but then being technically stuck in the past and making claims like “EAC isn’t compatible with Linux” — unbelievable. Sorry, but that kind of thing really makes me angry…

    @Azalroth, what if this action is being triggered when logging into the game without the steam hook and just using the launcher? could that be the issue? I'm not sure about the latest updates how it works, but I've tried to login without the steam thing like a few weeks ago, and got kicked by EAC a few seconds after spawning.
  • supersteefsupersteef Member, Alpha Two
    @Azalroth, what if this action is being triggered when logging into the game without the steam hook and just using the launcher? could that be the issue? I'm not sure about the latest updates how it works, but I've tried to login without the steam thing like a few weeks ago, and got kicked by EAC a few seconds after spawning.

    Getting kicked is the server doing it's checks appropriately. You HAVE to be running EAC to get into the game but you shouldn't get banned if EAC glitches and doesn't properly activate, which can happen even on Windows.

    Until they agree to package Ashes with a version of EAC compiled to run on Linux, it is best to not play this game on Linux. Which is a real shame because during an Alpha is the best time to have people playing with your client and testing it. The number of people who had their bans reversed shows that Linux players weren't cheating, someone on their cyber team just didn't like the way we had figured out how to play their game.
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