Glorious Alpha Two Testers!
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Alpha Two Phase III testing has begun! During this phase, our realms will be open every day, and we'll only have downtime for updates and maintenance. We'll keep everyone up-to-date about downtimes in Discord.
If you have Alpha Two, you can download the game launcher here, and we encourage you to join us on our Official Discord Server for the most up to date testing news.
Comments
It really gave me the activision blizzard vibes. @Meeps made a post in the Linux Ban forum saying "No account actions in Ashes of Creation are automated - all actions are reviewed and verified by our team." then why was I unbanned if it was "verified" that I was exploiting? This issue really needs to be address. As it currently stand I payed $100 for a game I am no longer welcome to play as a Linux user and I am not eligible for a refund since the 90 days has passed. Real nice way to treat members of your community Intrepid Studios.
Personally, I don't know how they would support an OS used by a minority of players. We are locked out. It's sad, but I'm realistic. They should make a statement and lock this thread if they don't care about Linux.
I got an A1 pack and bought a lot of cosmetics... it's hurt... if I knew, I would pass my turn. Next time, I will think twice before supporting a game. A cheap shot from them imo.
I dont need you to support or even know what software or hardware i am using. I just ask that you dont deny service to paying customers based on made up petty ideas on what you want to support or unsupport.
Better you ban people who cheat and gain unfair advantages ingame instead.
You have to make sure that you have EAC installed and active while you are playing.
On my end, it was, and I almost got banned because EAC was "not installed". It was. I got the EAC folder in my computer. It's just bugged out.
Also, using Steam to boot up is apparently a way to "outsmart" EAC support said.
Hello Margaret,
First, I would like to thank you for the statement; it's not something you see everywhere regarding Linux. Many devs are hesitant to even comment on Linux, almost as if it's the plague.
What’s difficult about this statement, though, is the part where you say that "we" are supposed to ensure that EAC is running before starting the game. Now, how are we supposed to verify that?
We are being completely transparent here in this thread about what we are doing and what flags we are setting to start the game normally. Each of us has EAC installed as part of the process. Even when we start the game, the little EAC logo boots up beforehand. I don’t know how we could bypass EAC by launching the game through Steam or using the Wine server port to allow the client to communicate with the launcher.
What I can say about this issue is that without Steam and without these start parameters, it ran natively until around March-May 2025. Then, something was changed on your side with EAC, and even Windows players started receiving EAC errors.
The question is, how do we move forward from here?
No one feels comfortable testing the game right now due to the unpredictability and the fear of losing their account. We are only 3% of the Steam player base at the moment, but the Linux community is steadily growing, partly due to the Steam Deck. But often, it’s those 3% of players who send 65% of the bug reports to the developers.
What would we like?
We would like you to take responsibility. Correctly implement EAC and not actively block Wine/Proton in EAC. This is no extra work for you, just a decision. We’ll figure out the rest of how to get it working. But don’t pass the responsibility onto us to ensure EAC is working correctly, because frankly, we don’t know how.
A recent example is Embark Studios with their hit Arc Raiders. They make the same statement that they don’t officially support Linux, but they also don’t block it, and they even partnered with CodeWeavers to ensure compatibility. Like I said, we don’t expect that same level of support right away, but as mentioned, we don’t want you to pass the responsibility onto us.
We are not all developers. We just want to play our hopefully successful main game on Linux in the future without having to be afraid.
When they tried to ban me because supposedly the anti-cheat was not installed, I had proof that EAC folder was indeed in AoC directory. They reversed the ban, but I have a question: If EAC did fail to properly work, how it's our fault ? I mean, we can't run AoC if it's not installed.