Your classes system lacks customizing choices because you have opted for the old standard when games like Archeage, baldurs gate II and Liberty and Throne are allowing for 2 or even 3 different main selections of sets of skills you have gone into a 1 of 8 classes and flavor.l(augmentations)..
This does not cut it at all, players who have tried the games above will suffer from the lack of customization.
Now why are these particular players important?
Two fundamental reasons, the first one is competing with the others mmo which obvious, players who come from those mmos will either be ok or totally not with the rigid class system and no customization ashes shows in comparison.
But those who suffer would be the passionate kind the ones who likes to think about builds, the ones who play the game over and over enjoying it for what it is, not just for the feeling of winning. In other words, the heart of a games community.
The second reson is creativity, with the lack of customization comes the lack of creativity at the hour of strategy, tactics, pvp, pve, raids, basically everything you do with your character involving the skills. All these activities will be lacking the versatility found in games with robust class system like the major tittles I mentioned.
In other words, you trying to create magic the gathering with only bespoke decks.