Belewyn mod

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Username
Belewyn
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Moderator
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18

Activity

  • Belewyn changed their profile picture.
    Thumbnail
    November 10
  • AelricArulaq
    hello!
    i've got a big problem (tried to solve it via support but it seems to be getting nowhere?)
    i backed the project 2 times (pioneer package on kickstarter and settler on the website)
    so after the settler was activated i later found my kickstarter key, but it says that it's already used (yeah i tried the correct code, which the support also linked to me again)
    i would be sooo ultimatly happy if we could clear this out somehow

    thanks and greetings
    Flo
    November 7
    • Belewyn
      Belewyn
      Hi there,
      Can you msg me in discord and lets get some details and see if we cant get this sorted for you - Belewyn#1421
    • Belewyn
      Belewyn
      Good afternoon,
      I have spoken to the CS team. Your multiple tickets have been received and are currently in queue to be worked on. Please allow time for the team to provide an update / response. Work is currently being done on the website to address some pressing issues as well as work to successfully launch Alpha 0. The team will be able to resolve the issue once this is completed.
      Thank you,
    • AelricArulaq
      AelricArulaq
      thanks for the fast answer!
      i thought that i simply got ignored, cause for over a month i got no answer..
      i hope this will sort out well, cause the invested 100$ is pretty much money for me ^^

      greetings and keep up the awesome job you all do with the game! it looks so damn promising!
      Flo
  • Athyrio
    If you could ask someone at Intrepid why my purchase on July 2 is not showing on my account! I have sent multiple emails. I am working 80-90 hours week building data centers and plan to take off in December. I just won a Alpha 0 key and want to play and want to see my account with the Braver of Worlds that I paid for. I check and it says no purchases. I have even sent my receipt. I know you are just a Mod but you may have contact and say this does not look right...
    November 4
    • Belewyn
      Belewyn
      https://forums.ashesofcreation.com/discussion/36172/what-to-do-if-youve-not-received-lost-your-kickstarter-backer-code#latest
    • Belewyn
      Belewyn
      Did you back via Summer Sale or via Kickstarter?
  • Bamsehop
    Hey Belewyn,

    I have still not received my kickstarter mail.
    my mail address is Bamsehop@hotmail.com


    November 3
    • Bamsehop
      Bamsehop
      scratch that, saw your other post.
      I have created a ticked to the support.

      Thanks anyways :P
    • Belewyn
      Belewyn
      A : To log a ticket with the Customer Support (CS) team, please navigate to https://www.ashesofcreation.com/ and in the bottom right of the screen click on the "? Support" tab. This will take you to a text bar. Enter in [Your issue / inquiry here] and hit enter. This will populate a Contact Us tab. Please select this and fill out the forum with the appropriate details.
    • Belewyn
      Belewyn
      Okay cool =)
  • Chudyie
    Hi Belewynnnn,
    I just posted a discussion explaining what Steven announced about the Alpha keys yesterday. If I shouldn't have then take it down? But, only if its not needed.

    November 1
    • Belewyn
      Belewyn
      Hey there hun. No worries to it at all. I brought it in with the winners announcement where that's all explained. Figured best to keep it in sync with 1 topic <3
    • Chudyie
      Chudyie
      Ah. I see. And very quickly too!
      Nice job lol.
    • Belewyn
      Belewyn
      It's my OCD I tell ya lol
    • lexmax
      lexmax
      Belle, OCD, never! :lol:
  • PENNInsula
    Hi! I'm new and want to start playing but I'm not sure where to go.
    This is kind  of embarrassing btw lol
    November 1
    • Belewyn
      Belewyn
      Hi there =) We are approaching our Alpha 0 which is a closed event (like a pre-alpha). We are prospecting a late 2019 early 2020 launch. We do have Alpha Phase 2 and Beta phase access available in the store currently. <3
  • October 26
    • nagash
      nagash
      upgrade time ^^
    • Belewyn
      Belewyn
      Nobody cared who I was ... till i took off my mask!
    • nagash
      nagash
      in my case it was no one cared who I was till I took off my flesh
    • Belewyn
      Belewyn
      Touche!
  • Belewyn changed their profile picture.
    Thumbnail
    October 26
    • nagash
      nagash
      oh joining the dark side I see. welcome to the club ^^
    • Elder
      Elder
      Not bad.
    • lexmax
      lexmax
      Now that's more befitting of a world ending demon warrior!
    • nagash
      nagash
      never was a fan of demons they always have their own plans
    • Belewyn
      Belewyn
      My plans are shared by the many, The horde of my Tulnar children with rise from the very ground beneath the feet of these mortals to reclaim all of Vera.
  • Chudyie
    Hi, Belewyvern.

    Do you know if we'll be able to delete our own threads soon?


    October 24
    • Belewyn
      Belewyn
      Good evening,
      The perm required to delete a thread is unfortunately not so granular as to distinguish between your own creation and anthers. We do not want to set that degree of chaos in motion by enabling that. At this time the best method of having one removed (even MOD's do not delete) is to tag a Moderator in it or send us a DM.
  • sunfrog
    My post is called The Night That Changed Everything
    October 20


  • October 6
    • lexmax
      lexmax
      You spelled Manager wrong ;)
    • Diura
      Diura
      @lexmax lol xD
    • Belewyn
      Belewyn
      HAHAHA maybe SoonTM
  • GolDAdi
    Hi!!, I'm thinking of buying the Alpha 1.I just wanted to know if it is available in all countries.

    October 5
    • Diura
      Diura
      There is no region locking ^^ You can play wherever ^^
    • Belewyn
      Belewyn
      As Diura shared, there will not be a Regional lock =)
  • Xynn
    Hi, I'm thinking of buying the Alpha 2 key but I'm wondering if there are any release dates at all set yet?

    Xynn
    September 28
    • Belewyn
      Belewyn
      For Alpha 2 no not yet at this time. Alpha 0 is coming up in December followed by Alpha 1 in 2018. No confirmed dates yet for Alpha 2 forward. Still a bit too early in the development cycle I think. I did submit a request with the Intrepid team for an official timeline that could be published. Hopefully we do have one very soon =)
  • Belewyn changed their profile picture.
    Thumbnail
    September 20
    • lexmax
      lexmax
      So you're not a dwarf or a robot? I'm dizzy!
    • Belewyn
      Belewyn
      I needed a new pic to match my new hair color =D
    • nagash
      nagash
      Still not as classy as me ^^